Experience

VARIETY FOOD SERVICES, INC.
• United States
• Software Development
• 1 - 100 Employee
• Logistics Manager

  • Jul 2022 - Present


FINAL TOUCH DELIVERY SERVICE INC

• United States

• Operations Manager

  • Jul 2020 - Mar 2023

  Operations for Lazy Boy Detroit Market Operations for Lazy Boy Detroit Market


TopHAT Logistical Solutions
• United States
• Freight and Package Transportation
• 1 - 100 Employee
• Contract Operations Manager

  • Mar 2020 - Jul 2020

Value City Furniture
• United States
• Retail
• 700 & Above Employee
• Warehouse Manager

  • Sep 2018 - Mar 2020


Joseph Cory Holdings

• United States

• Delivery Manager

  • Oct 2015 - Sep 2018

  • Increased facility profit by 11 % over budget. o Ensure all routes provide revenue. o Meet Company Metrics of a maximum 44% paid to contractors per route. • Create SOP Manual for Facility and Delivery Teams. o Meet performance standards of our client and provide an excellent delivery experience. o Ensure all staff and delivery teams know, understand and meet the expectations. • Daily Routing of 14 trucks using Descartes. • DOT Compliance-Review DOT regulations and educate drivers to ensure we are compliant. • Maintained 80% or greater NPS/Customer Service Score. o Provide feedback to the delivery teams from guest surveys. o Share the Positive and Negative experiences so we can learn and grow. • Managed Owner/Operator Delivery Teams. • Recruit Owner/Operator Delivery Teams. • Investigate and process damage claims. • Resolve Customer Concerns. • Supervise Dispatch Team. • Coach New Delivery Teams. • Conduct Daily Safety Meetings. Show less



Ryder Integrated Logistics

• United States
• 1 - 100 Employee

• Customer Logistics Manager

  • Oct 2013 - Jun 2015

  Manage warehouse staff. Interface with Chrysler team to ensure a high level of customer service, manage associates assigned to special projects, complete daily schedule and ensure all assignments are covered to support assembly line. Manage inventory and notify Chrysler Business Unit Leader of any supply issues. Ensure all team members are operating safely and following company guidelines. Report and correct any immediate safety concerns. Complete daily payroll audit and correct any errors. Manage warehouse staff. Interface with Chrysler team to ensure a high level of customer service, manage associates assigned to special projects, complete daily schedule and ensure all assignments are covered to support assembly line. Manage inventory and notify Chrysler Business Unit Leader of any supply issues. Ensure all team members are operating safely and following company guidelines. Report and correct any immediate safety concerns. Complete daily payroll audit and correct any errors.