Experience

GARDNERS BOOKS LTD

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• Director Of Operations

  • Aug 2019 - Present

  Established 35 years ago, Gardners Books has grown to become a leading wholesaler of books, eBooks, music and film to retailers around the world.Leading Health, Safety, Environment, Quality and Training within FMCG environment.Providing Leadership within Change Management, to develop towards the future of:Health Safety and Environment. Quality Assurance and Quality Control thoughout the whole logistics and distribution process. Leading development of training packages, though conscept, development and delivery.Planning long term strategy taking business forward, Developing cultural change within existing business environments. Show less

• Director Of Operations

  • Jan 2019 - Jan 2023

  • Developed and implemented a full suite of training packages designed to meet current and future training needs,• Installed a fully integrated ISO package to run the group from a Quality, H&S, Environmental Security perspective. • Developed a full bespoke integrated management system with touchpoints across every business function. • Led every aspect of operations and ensured optimum performance to increase throughput and capacity. • Initiated a major programme to transform the organisational culture and deliver long term business benefits that will benefit staff wellbeing, increase productivity and improve employee satisfaction and retention. • Proactively supported initiatives designed to promote a culture of safe working, environmental protection and the continual improvement of health and safety standards leading to a significant reduction in accidents at work. • Planned and implemented a major systems improvement programme that will ultimately triple throughput. Show less



Private

• United States
• Real Estate

• Independent Consultant

  • Feb 2015 - Aug 2019

  In my position as Private ConsultantMajor Responsibilities:Devising and deploying robust plans for the delivery of excellent consultancy services regarding change management, business development, and health safety/ environment to potential clients globally, while aiming at meeting clients’ objectives, managing integrated facility management projects by leading overall cycle planning and operational implementation according to standards to achieve desired outcomes, creating strategic disaster management and business continuity plans/ programs in compliance with clients’ requirements, planning and delivering Business Continuity and Disaster Management Plans at national and international levels.Key Accomplishments, I attained during this role:• Enhanced client satisfaction and retention rate by offering exceptional services and identifying/ resolving complex issues of clients in a timely manner.• Met and exceeded clients’ objectives by delivering Clients short, medium, and long term plans through the “Power of the “Advisor” utilisation.• Delivered structured development for Training and development programs Implementation. Show less

• Independent Consultant

  • Jan 2015 - Jan 2019

  • Engaged with clients in a range of business sectors to provide consultancy services relating to change management, business development and Heath, Safety, Environmental and Quality (HSEQ) projects. • Designed and delivered structured packages for training & development for private & public sector organisations. • Managed multiple integrated facility management projects that delivered significant business value for clients.



EFS Facilities Services KSA

• Head of Service Assurance, KSA Director HSE Quality, Training, Saudization and Project Transitions

  • Jan 2011 - Oct 2014

  In my position as Senior Operations Director, Country General Manager, Total Facilities Management Major Responsibilities: Planning, coordinating, and managing overall business operations and processes, while focusing on achieving targeted business goals, developing and offering training for staff and clients to augment overall productivity and effectiveness, delivering operational excellence for 180 degree turnaround of business P&L, while leading cross-functional teams, creating integrated management system as well as defining KPI’s and SLA’s within budgets agreed at board level through strategic analysis, planning, and implementation, performing various tasks comprising P&L accounts management, budget development, finance planning, service lines management, and overall operations management. Key Accomplishments, I attained during this role: • Achieved organisational objectives by developing, leading, and delivering disaster management and business recovery plans. • Ensured the delivery of quality services cross 27 service lines for KAUST University and township through strategic team inclusive practices development and management. • Established corporate standards for the international operation in compliance with ISO 9001, 14001, and OHSAS 18001. Show less



EFS Facilities Services Group (EFS)

• United Arab Emirates
• Facilities Services
• 700 & Above Employee

• Senior Operations Director / Country General Manager

  • Jan 2011 - Oct 2014

  • Delivered integrated facilities management services to both medium and large enterprises across a wide range of private and public sector clients and with a focus on maintaining compliance with the highest quality standards. • Developed and provided carefully targeted training for both staff and clients. • Led on the development and implementation of a FM transformation programme and established robust operational standards across the international business in compliance with ISO 9001, 14001, and OHSAS 18001. • Acted as the focal point for new business tenders helping to scope out FM solutions and worked closely with the business development teams to secure new business and achieve challenging P&L targets. Show less



Emcor Middle East

• Senior Director Facilities Management

  • Jan 2011 - Nov 2012

  EMCOR ME is a facilities management company working throughout the Middle & Far East. Role: Delivering strategic management to service line directors, covering FM services to a 36 million square meter mixed use site, including residential, medical, fire, educational facilities, retail outlets, major utilities plants, infrastructure and innovation industrial parks. Aligning client and contract expectations within budgets at board level, ensuring Service Provider delivery to SLA & KPI requirements. Corporate Responsibility for Health, Safety, Environmental Quality Assurance, developing corporate standards for the international operation. ISO 9001, 14001 & OHSAS 18001 achieved within 6 months with zero non conformities raised by the auditors. Developing an Integrated management system to allow single point processes throughout EMCOR ME Guiding clients to achieve international standards, via cultural change. Show less



Supreme Fuels Trading FZE

• IT Services and IT Consulting
• 1 - 100 Employee

• HS&E manager

  • Jul 2009 - Sep 2010

  Supreme Fuels Trading FZE is a world’s leader in delivering fuels to the most hostile environments, currently the main supplier of Fuels to ISAF Afghanistan. They own operate a fuels infrastructure, which delivers from refinery to end user.Responsible for all aspects of Health Safety and Environment, including Construction, Engineering, Logistics, Maintenance, Accommodation and Office facilities.Aligned the organisation with the British safety council, achieved OSAS18001 for all sites in Afghanistan, Awarded British Safety Council International Award for Safety, all of the above are a first in Afghanistan history.Working with a multinational workforce with 27+ languages spoken, developed a multinational, multi lingual HS&E team from different industry background.Developed a Safety Management System, which operates and meets legal requirements of various international legal requirements. Show less

• Country HS & E Manager

  • Jul 2009 - Sep 2010

  • Took responsibility for all aspects of Health & Safety and Environment relating to Construction, Engineering, Logistics, Maintenance, Accommodation and Office Facilities.• Developed a robust Safety Management System aligned with the British Safety Council standards and was awarded OSAS1801 for all sites in Afghanistan. • Awarded the British Safety Council International Award for Safety.



Cyril Sweett

• United Kingdom
• Construction

• Director of Projects and Health and Safety Services

  • Jun 2004 - Nov 2008

  Director of Projects and Safety Services Cyril Sweett PLC Responsible for o Strategic Planning o Business Risk Management o Business Development o Service Delivery o Financial Management Led the development of the Cyril Sweett health and safety services team throughout the UK. Increasing the annual turnover from £450k to £2.5m, with over £3+m secured income. Led the transition from a simple Planning Supervisor (Cost Centre) to a full Health and Safety Consultancy (Profit Centre) business Developed the team from 6 individuals to a 30 plus multi discipline national service team Developed a management structure to allow a national service to be locally delivered Successful in securing 2 Blue chip Health and Safety accounts where the service is delivered on an international; platform. Achieved both the ROSPA Gold and the BSC International awards for Health and Safety at the first attempt. Developed a Interactive Web Based Safety Management System Instigated training programmes for younger staff to secure the future of the business. Implemented a full Internal Health and Safety Management System Show less



CYRIL SWEETT GROUP PLC

• United Kingdom
• Civil Engineering
• 1 - 100 Employee

• Director of Projects & Safety Services

  • Jun 2004 - Nov 2008

  • Seconded to UBS Corporate Services (FM) with responsibility for HSE from construction to service delivery • Focused on business development and increased annual turnover £450,000 to £2.5 million in four years. • Led the development of the company’s Health & Safety Professional Services throughout the UK. • Seconded to UBS Corporate Services (FM) with responsibility for HSE from construction to service delivery • Focused on business development and increased annual turnover £450,000 to £2.5 million in four years. • Led the development of the company’s Health & Safety Professional Services throughout the UK.


Royal Electrical and Mechanical Engineers
• United Kingdom
• Facilities Services
• 1 - 100 Employee
• Gun Fitter

  • 1978 - 2000