Experience

Oliver Companies, Inc.
• United States
• Hospitality
• 1 - 100 Employee
• General Manager

  • Jul 2018 - Present


Kolter Hospitality - Hyatt Place St. Petersburg

• General Manager

  • 2017 - May 2018

  Responsible for leading the opening efforts for the 175-room premier property with up to 65 employees. Developed and implemented a successful model for opening the new St Petersburg property within 28 days of deadline during hurricane Irma and stabilized the hotel after 90 days in STR Report, Total Revenue, NOI, GOP, ESAT & GSAT. Was chosen to host Hyatt Brand Symposium with 75 attendees including potential Hyatt owners and management companies which was a huge success. Successfully led purchasing and supply management function saving the company $50k in procurement of necessary par stock for a new hotel. Screened hundreds of potential employees, selecting, hiring and training up to 65 new employees prior to location opening.



Kolter Hospitality - Hyatt Place Boca Raton

• General Manager

  • 2016 - 2017

  Responsible for leading the opening efforts for the 200-room premier property with up to 73 employees. Successfully opened new property within 28 days’ time frame and stabilized the operation within 6 months. 2016 – Successfully hosted Hyatt Regional Sales Managers with 45 attendees. Successfully led purchasing and supply management function saving $70k in procurement of necessary par stock for a new hotel. Screened hundreds of potential employees, selecting, hiring and training up to 73 new employees prior to location opening.



Kolter Hospitality - Hyatt Place Delray Beach

• General Manager

  • 2012 - 2016

  Responsible for leading the opening efforts for the 134-room high end property with up to 55 employees. Successfully opened new property within 45-day timeframe and stabilized the operation within 9 months. 2015 met all monthly goals for the 12-month period in: STR Report, Total Revenue, NOI, GOP, ESAT & GSAT 2012 – 2015 consistently maintained labor controls in all departments within budget. 2012 Created departmental checkbooks for department heads to easily maintain departmental budgets which could be reviewed at any time to ensure compliance. These checkbooks are used by all Kolter properties. 2012 – Successfully hosted Hyatt Regional VP Meeting with 60 attendees on two occasions.



Kolter Hospitality - Hyatt Place West Palm Beach

• Assistant General Manager

  • 2011 - 2012

  Responsible for managing daily operations for 165 room property and department heads with focus on F&B, front desk and training. Managed 55 associates and the majority of all HR responsibilities. 2011/2012 joined the Hyatt Place West Palm Beach and reorganized front office procedures including: scheduling process, oversell & walk procedures, interdepartmental communications. Almost immediately began preparing for opening of new Hyatt Place Hotel in Delray Beach. Responsible for managing daily operations for 165 room property and department heads with focus on F&B, front desk and training. Managed 55 associates and the majority of all HR responsibilities. 2011/2012 joined the Hyatt Place West Palm Beach and reorganized front office procedures including: scheduling process, oversell & walk procedures, interdepartmental communications. Almost immediately began preparing for opening of new Hyatt Place Hotel in Delray Beach.



Courtyard by Marriott South Boston

• United States
• Hospitality

• Assistant General Manager

  • 2010 - 2011

  * Brand Management & Standard Compliance. * Daily Management of all departments. * Guest & Associate Satisfaction. * 164 rooms, 4 members of mngt. staff & 50 union associates. * Brand Management & Standard Compliance. * Daily Management of all departments. * Guest & Associate Satisfaction. * 164 rooms, 4 members of mngt. staff & 50 union associates.



A2Z Hospitality Management Company Sarasota, FL

• Manager

  • 2009 - 2010

  Revenue Specialist 3rd Party Internet Marketing Specialist Pre-opening standards and training compliance. Four Points by Sheraton Punta Gorda, FL Clarion Tampa Bay, FL Revenue Specialist 3rd Party Internet Marketing Specialist Pre-opening standards and training compliance. Four Points by Sheraton Punta Gorda, FL Clarion Tampa Bay, FL


Country Inn & Suites Sarasota, FL
• General Manager

  • 2004 - 2010


Holiday Inn Harborside and Marina

• General Manager

  • 2001 - 2004

  General Manager of operations for: 116 room Holiday Inn Full Service Full Service Marina Restaurant and Pool Bar Hotel was destroyed by Hurricane Charley in August 2004. Assisted ownership as in: Insurance Claims Demolition Procurment of Country Inn Sarasota, FL General Manager of operations for: 116 room Holiday Inn Full Service Full Service Marina Restaurant and Pool Bar Hotel was destroyed by Hurricane Charley in August 2004. Assisted ownership as in: Insurance Claims Demolition Procurment of Country Inn Sarasota, FL



Radisson Lido Beach Resort - Now the Lido Beach Resort

• Front Office Manager

  • 1995 - 2001

  Managed front office operations. Reservations, arrivals & departures. Front Office Training. "Yes I Can Training" English & Spanish. Dining room manager "Christopher's" F&B Support - Banquets Managed front office operations. Reservations, arrivals & departures. Front Office Training. "Yes I Can Training" English & Spanish. Dining room manager "Christopher's" F&B Support - Banquets