Darwin Suputra

Managing Owner at Winstar Hotel Pekanbaru
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Contact Information
Location
Pekanbaru, Riau, Indonesia, ID
Languages
  • English Professional working proficiency
  • Chinese Professional working proficiency
  • Indonesian Full professional proficiency

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Bio

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Experience

    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Managing Owner
      • Nov 2019 - Present

      Winstar Hotel Pekanbaru proudly presents Indonesian warmest 3-star hotel hospitality with international service standards in Pekanbaru (Riau province, Sumatra). Winstar offers affordable accommodation price alternative for the business travelers, individuals, families and groups. Designed in combination of the modern minimalist touch with the warm and strong brand character, everyone is more than just a guest at Winstar Hotel Pekanbaru.Winstar, the business hotel in Pekanbaru, offers 90 modern furnished rooms & suites with 6 function rooms, coffee lounge, restaurant, drugstore, business centre facilities and one-of-a-kind penthouse. Winstar Hotel is strategically located in the central business district of Pekanbaru which is a hub of Sumatra. We are proud to offer brilliant service with the best value in town.Winstar Hotel opts to deliver distinct service through the neat and clean guest rooms with the associated amenities and facilities. So, look no further because we are committed to you every step of the way.

    • Property Developer
      • Nov 2016 - Present

      • Evaluates and monitor market sectors in terms of emerging opportunities• Defines and reviews strategies for future project goals• Develops concept designs to preliminary costing stage• Implements risk minimization strategies to secure optimum economic and financial returns• Liaise with real estate agents/ consultants/ legal authorities/ prospective tenants• Develops design briefs with external consultants including site audits and design phase• Develops budget estimate/ cost plans & manage financial risk• Identify partnership opportunities to support the company's strategic priorities on projects• Recruit/ partner with suitable resources to carry out development activities• Review potential new projects which can be undertaken by the company • Monitor day to day activities for ongoing developments and track performance of partners• Ensure projects are delivered on time, within budget, and to the approved quality• Ensure adherence to Quality and Safety, Health and Environment (QSHE) standards

    • Human Resources
      • Aug 2015 - Nov 2016

      • Identify staff vacancies, recruit, interview, and select the prospective candidates• Screening and allocate human resources, ensuring appropriate matches between personnel• Provide current and prospective employees the information regarding their responsibilities• Dealing with under-staffing, refereeing disputes, layoffs, and put on disciplinary procedures• Plan and conduct new employee orientation to foster positive attitude toward the company• Act as a bridge between management and employees to help resolving work-related problems• Plan, direct, supervise, and coordinate work activities of all subordinates within the company• Execute the training needs to design employee growth and development program• Maintain records and statistical reports concerning employees' attendance and absenteeism• Negotiate bargaining agreements and help interpreting the content of labor contracts • Prepare and follow A&G budgets for personnel operations• Do the contracting with vendors to provide employee catering, including outsourcing services• Provide clear understanding to all related employees regarding company policies, job duties, wages & benefits, opportunities for career growth, working conditions, do's and don'ts, etc

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Event Coordinator
      • Nov 2014 - Feb 2015

      • Coordinate details of events such as weddings, photoshoot, anniversaries, etc• Negotiate and dealing with clients regarding their precise event requirements • Responsible for producing the quotations and answer any requirements that the guest required• Book talents/ entertainment suppliers related with the events• Represent the hotel to do presentations, attend trade exhibitions, events, and inspections• Organizing facilities for car parking, traffic control, security, and greeters for the events • Responsible for creating the Banquet Event Order and Performa Invoice of the clients, • Responsible to brief the internal workers regarding the upcoming events• Liaising with clients to create a brand awareness for the event • Managing the event by coordinating suppliers, handling clients queries, and troubleshooting • Overseeing all activities during the event, do the problems solving, anticipates the possible errors• Be the last person to leave post of the event to ensure the removal and the clear up of the venue• Do the post-event evaluation (including data entry, analysis, and asking feedback of clients)

    • Sales Executive
      • Jan 2014 - Nov 2014

      • Identifying new contacts and developing sales leads • Ensuring inquiries become confirmed business. • Do the sales visit and sales call to all potential clients• Negotiate the terms of an agreement with the client and close the deals.• Do the follow up with clients regarding the business deals• Gather market and customer information and provide feedback on buying trends• Represent the hotel to do presentations, attend trade exhibitions, events, and inspections• Record sales and share it to sales secretary to do the filing• Attending sales meetings and discuss with all teams how to boosts hotel’s revenue• Producing written quotations and confirmations• Checking customers satisfaction and resolving any issues to ensure repeat business• Ensure the hotel stays profitable with all ethical means• Maintaining relationship with all the business clients with no exceptions

    • Guest Relation Officer
      • Aug 2013 - Dec 2013

    • Malaysia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Junior Sales Executive (Internship)
      • Nov 2012 - Jan 2013

      Doing strategic consulting, including business plan, sales strategy and development, offering clients a totally-integrated business intelligence platforms, strategic planning, and provide management consultancy skills as marketing professional.

    • Malaysia
    • Education Administration Programs
    • 1 - 100 Employee
    • Sales Executive (Part time job)
      • Sep 2011 - Feb 2012

      Meeting clients, managing networks, communicating with target market, sourcing advertising opportunities (put up flyers, posters, newsletters), do some paper works (writing, copy, and printing materials), organize and attend events (seminar, preview, workshops, talk show), conduct market research (marketing planning, strategy, and implementation), managing budgets, monitor and evaluate marketing campaigns, report results to manager, support new candidates/ colleagues, etc

Education

  • Monash University Sunway Campus
    Bachelor of Business Administration (BBA), Business/Managerial Economics
    2010 - 2013
  • Canadian International Matriculation Programme
    Diploma, Business/Commerce, General
    2009 - 2010

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