Experience

Darts Corner

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Inventory team leader

  • Sep 2022 - Present

• Warehouse Supervisor

  • Mar 2021 - Sep 2022



DARTS CORNER LTD

• Warehouse Supervisor

  • Mar 2021 - Sep 2022



Atom Scientific Ltd

• United Kingdom
• Chemical Manufacturing
• 1 - 100 Employee

• Warehouse Team Leader

  • Aug 2020 - Mar 2021



Unitrunk Limited

• United Kingdom
• Construction
• 1 - 100 Employee

• Warehouse Supervisor

  • Jun 2018 - Apr 2020

  Supervising warehouse operations and order fulfillment for the leading manufacturer of steel cable management systems. Working as part of a cohesive team to drive achievement of daily targets while maintaining warehouse safety at all times.supporting corporate profitability by working directly with trade customers and utilising upselling and cross-selling skills to optimise sales engagement.Consistently achieving individual and departmental targets, objectives, and KPI's in line with overarching corporate goals.Management of order processing including order picking ensuring accuracy and attention to detail to meet customers expectations.delivering exceptional customer service while operating the trade counter dealing with queries, requests and complaints. Processing inbound and outbound vehicles utilising a counterbalance fork lift truck to load and unload vehicles.Ensuring adherence to all regulatory health and safety protocols during goods handling and movement.Responsible for maintaining accurate stock management records including daily perpetual inventory logs and annual stock takes.Nominated First Aid Officer ensuring all first aid regulations are in place and records kept.Nominated Fire Marshall ensuring all safety records are kept up to date and all safety standards are adhered to.



Hilti Great Britain

• United Kingdom
• Construction
• 700 & Above Employee

• Warehouse Supervisor / Account Manager

  • Feb 2008 - Mar 2018

  2016/2018 Account Manager:Managed a portfolio of 500+ customer accounts ensuring exceptional service delivery levels maintained.Utilised effective communication and influencing skills to drive account development and growth in line with financial targets and service delivery KIP's. Nurtured customer relationships and developed prospect contact portfolio to develop an understanding of their needs and deliver innovative and cost effective solutions.Applied a hands-on sale approach, demonstrating products whilst promoting after-sales and after-care services.2015/2016 Training:Worked on a part-time basis within the Training Department to support the delivery of internal and external training for employees and customers.Introduced LEAN methods into the training framework and set up demonstrations within the tool room and on the shop floor.2013/2015 Process Owner:Owned the maintenance and updating of all warehouse processes and procedure, ensuring ongoing compliance with regulatory and legislative protocols.Identified and implemented process improvements and to enhance operational efficiency and service delivery.2008/2013 Supervisor:Worked as Warehouse Supervisor taking responsibility for the operational functionality of the warehouse during each shift managing multiple teams and processes.Implemented and owned LEAN initiatives, ensuring adherence to all required standards whilst driving a continuous improvement ethos. Managed all inventory controls including stock takes, goods-in, goods-out processes; utilised inventory management systems to accurately record all inventory updates.Liaise collaboratively with the Warehouse Management Team to manage daily planning resourcing and workload execution. Ensured financial productivity of each shift including costs, over-time and temporary resource management. Identified cost reductions and revenue potentials.Managed the performance of the Team, applying fair and consistent approach.