Darlene Oakley

Communications Manager at SRED Unlimited
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Contact Information
Location
St Catharines, Ontario, Canada, CA

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Paul Anstey

Darlene has been amazing to work with over the past 12 years. Reliable, efficient and seasoned in what she does. I highly recommend her. Thanks Darlene for all the great work you do for me! With gratitude.

Julia St-Louis Saleh

Darlene has been working with my company, Sero Communications, since 2014. She's a talented transcriptionist with exceptional attention to detail. She's very reliable; you can count on her to deliver work by, or even before, the deadline. I highly recommend Darlene!

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Experience

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Communications Manager
      • Oct 2017 - Present

    • Director of Communications
      • Oct 2022 - Present

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Freelance Writer/Editor
      • Mar 2006 - Present

      Experience writing and editing a variety of documents including books (fiction and non), statistical reports, and articles for both a common and professional audience. Experience writing and editing a variety of documents including books (fiction and non), statistical reports, and articles for both a common and professional audience.

    • Transcriptionist
      • Mar 2014 - Present

      Transcription of research-related interviews and meetings particularly focused on senior care. Transcription of research-related interviews and meetings particularly focused on senior care.

    • United States
    • Translation and Localization
    • 1 - 100 Employee
    • Freelance Transcriptionist
      • 2010 - Present

      I provide English transcription services for UTT clients of meetings and interviews. I provide English transcription services for UTT clients of meetings and interviews.

    • Transcriptionist
      • 2008 - Present

      *Transcribe patient notes and correspondence. *Transcribe patient notes and correspondence.

    • Marketing Coordinator
      • Oct 2016 - Jun 2017

      I managed a full range of Marketing Packages for Next Century Publishing writers who purchased a marketing plan. This included overseeing content production for each individual projects, branding, and designing of brand images for social media (esp. Facebook, Twitter). I managed and worked with a team of people to work towards deliverables -- social media posts, book trailers, marketing materials, public relations outreach and book reviews. I managed a full range of Marketing Packages for Next Century Publishing writers who purchased a marketing plan. This included overseeing content production for each individual projects, branding, and designing of brand images for social media (esp. Facebook, Twitter). I managed and worked with a team of people to work towards deliverables -- social media posts, book trailers, marketing materials, public relations outreach and book reviews.

    • Executive Assistant & HR
      • Dec 2014 - Jun 2016

      Responsible for: * Minute taking (live transcription) and preparing agendas, * Internal and external communications * Posting job descriptions & conducting preliminary telephone and in-person interviews * Website management * Developed comprehensive social media strategy (include website updates & blog posts) * Maintain consistency in hiring documentation and policies * Development and revision of HR policies, including privacy policy. Responsible for: * Minute taking (live transcription) and preparing agendas, * Internal and external communications * Posting job descriptions & conducting preliminary telephone and in-person interviews * Website management * Developed comprehensive social media strategy (include website updates & blog posts) * Maintain consistency in hiring documentation and policies * Development and revision of HR policies, including privacy policy.

    • Social Media Manager
      • Jan 2016 - May 2016

      *Write & post social media updates via HootSuite to major networks. *Monitor interactions from followers and notify Kathy of needed action or responses *Develop content strategies and graphics to engage with clients and promote Kathy's brand. *Write & post social media updates via HootSuite to major networks. *Monitor interactions from followers and notify Kathy of needed action or responses *Develop content strategies and graphics to engage with clients and promote Kathy's brand.

    • Civic and Social Organizations
    • Freelance Writer
      • Jul 2009 - Dec 2015

      Over 400 articles published. I've researched and written on a variety of women's health-oriented articles including dentistry, cardiac conditions, mental health, and pregnancy and parenting. Over 400 articles published. I've researched and written on a variety of women's health-oriented articles including dentistry, cardiac conditions, mental health, and pregnancy and parenting.

    • United States
    • Advertising Services
    • Writer & Editor
      • Dec 2014 - Oct 2015

      *Researched, wrote & edited online marketing strategy articles and blog posts, including how to use Instagram for business, and emerging trends (esp. dental related topics) *Writing & editing work included website content (esp. dental treatments and technologies) *Gained in-depth understanding of the advantages of each of the social media networks, and how they can be used as part of a combined strategy to drive website traffic and conversions. *Researched, wrote & edited online marketing strategy articles and blog posts, including how to use Instagram for business, and emerging trends (esp. dental related topics) *Writing & editing work included website content (esp. dental treatments and technologies) *Gained in-depth understanding of the advantages of each of the social media networks, and how they can be used as part of a combined strategy to drive website traffic and conversions.

    • United States
    • Research Services
    • Freelance Transcriptionist & Executive Assistant (3 month Temp)
      • 2005 - Mar 2014

      Transcription of Minutes of Board Meetings and AGMs from CD; Also performed executive assistant duties during a time of transition for the month of March 2008 -- particularly to help plan and organize a Board Meeting and other related events hosted by the Head Office in Ottawa. Transcription of Minutes of Board Meetings and AGMs from CD; Also performed executive assistant duties during a time of transition for the month of March 2008 -- particularly to help plan and organize a Board Meeting and other related events hosted by the Head Office in Ottawa.

    • China
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Transcriptionist
      • Oct 2010 - Jul 2013

      Transcribe English language interviews as needed Transcribe English language interviews as needed

    • Editor
      • Jul 2009 - Jul 2013

      Perform detailed edit for annual social security report and other documents as needed. Perform detailed edit for annual social security report and other documents as needed.

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Transcriptionist
      • Mar 2011 - Mar 2013

      Transcribe Interviews as necessary for research projects Transcribe Interviews as necessary for research projects

    • Writing and Editing
    • 1 - 100 Employee
    • Editor / Project Manager
      • 2007 - 2012

      Managed a team of editors and writers; assigned manuscripts to editors and proofreaders to move the manuscript through to published form; at the conclusion of my time I had successfully overseen the completion of 12 manuscripts that had been backlogged when I was brought on. Managed a team of editors and writers; assigned manuscripts to editors and proofreaders to move the manuscript through to published form; at the conclusion of my time I had successfully overseen the completion of 12 manuscripts that had been backlogged when I was brought on.

    • Speechwriter
      • May 2007 - Mar 2008

      Speechwriter on health-related topics for Hon. Wilbert Keon and Hon. Terry Stratton (Senate Statements)

    • Transcriptionist and Administrative Officer
      • Nov 2005 - Mar 2008

      English Language Transcriptionist and Administrative Assistant to Hon. Donald Oliver (Nova Scotia) Administrative Assistant/Officer to Government Whip in the Senate, Hon. Terry Stratton (Manitoba)

    • Transcriptionist
      • Jun 1999 - Mar 2005

      Transcribed patient treatment plan letters to both patients and referring/participating dental professionals. Designed office documents. Proofread speeches and company newsletters. Organized mailouts for dental-oriented events (fundraising gala for Ottawa Hospital Dental Clinic). Transcribed patient treatment plan letters to both patients and referring/participating dental professionals. Designed office documents. Proofread speeches and company newsletters. Organized mailouts for dental-oriented events (fundraising gala for Ottawa Hospital Dental Clinic).

Education

  • William and Catherine Booth College
    Bachelor of Arts, Christian Ministries/Pastoral Care
    1991 - 1995

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