Experience

NOTS Solar Lamps

• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Call Center Operator

  • Jan 2020 - Present

  • Handling incoming calls and provide solution, advice and guidance to customers Contacting MUTIMAX customers with high backlogs and encourage them to pay Checking payment and backlog for customers using the portal Contact customers with product functionality issues Making follow-up to make sure that every customer is satisfied Reporting Pending issues on daily basis • Handling incoming calls and provide solution, advice and guidance to customers Contacting MUTIMAX customers with high backlogs and encourage them to pay Checking payment and backlog for customers using the portal Contact customers with product functionality issues Making follow-up to make sure that every customer is satisfied Reporting Pending issues on daily basis



Kepler University Program

• Work study as a Greeter

  • Jun 2019 - Jan 2020

  Work-study as Kepler Greater, Kepler University Program • Welcoming Kepler visitors • Receive phone calls and answering questions that people might have • Working with the staff by giving them their messages • Ordering office supplies • Controlling the stock of office supplies Work-study as Kepler Greater, Kepler University Program • Welcoming Kepler visitors • Receive phone calls and answering questions that people might have • Working with the staff by giving them their messages • Ordering office supplies • Controlling the stock of office supplies