Communications and Employer Training Officer

• Dec 2022 - Present

Assistant Manager

• Jan 2022 - Dec 2022

My current role has now taken me to Newquay Leisure World as Assistant Manager, my main role has extended to the Trampoline Park which sits behind the Leisure Centre. I look after;All complianceCateringSoft PlayTrampoline bookingBirthday Parties & Group bookingsPrivate HireI still work in the Leisure Centre with my focus on Health & Fitness, I look after all Fitness Instructors and Fitness Class Instructors with the objective to drive the business forward. I am also the Trainer Assessor Lead for the West Cornwall Region, in this role I plan and organise all NPLQ & NRASTC courses throughout the year. Something new I have recenlty picked up with the help of my Senior General Manager Amelia Kitchen, is creating society events within the Partnership.

Leisure Centre Supervisor

• Dec 2020 - Jan 2022

As a full time LCS I now have a lot more responsibilities then when I was just a relief DM I now am responsible for:• IMS updates• IQL• Facebook/Social Media• Healthwise• Website • Meter Reads• Balance water testAnd share additional tasks with the Management Team:• Rota• Pool Plant Tasks• Daily Compliance Checks• Sales Plans and Targets• Supporting HR

Relief Duty Manager

• Aug 2019 - Jan 2022

I work for GLL/Better in 3 different roles:Recreation Assistant: As a RA it is my duty to ensure the safety of customers using the pool, maintaining a high level of cleanliness through the Centre and providing great customer support to anyone that needs assistance.Fitness Instructor:As a Fitness Instructor I will create bespoke training programme for gym users, providing induction to the gym for new users and Re-Focus session to active users looking to change up their routine. As a FI I would also lead classes of up to 40 (Pre Covid), these classes will have people at all levels of fitness and I would have to make plenty of alterations during the class to ensure everyone can partake.Duty Manager:Soon after starting I was given an opportunity to join GLL’s Manager Academy, this year long programme was designed in honing both your leadership and teamwork skills. This has led me to be offered a Relief Duty Manager position at Truro Leisure Centre. My role as a Relief DM is to ensure the day-to-day operations run smoothly, managing a team, completing water management task and with Covid times ensure the Centre is Covid secure at all times.

Security Officer

• May 2013 - Sep 2019

Security Guard - In my role as Security Guard, I am responsible for ensuring the safety of everything around me and my duties are as follows: • Patrolling, securing and monitoring the premises • Monitoring the CCTV and ensuring it is working • Guarding valuables, money etc within the building • Ensuring that visitors are checked before and after entry and are appropriately signed in and out • Performing regular walk about checks outside and inside • Ensuring the paperwork is kept up to date and accurate records kept • Liaising with the police and other authorities and writing reports and acting as a witness.