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Dana Miller profile image

Dana Miller

Director Of Sales at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Intercontinental Boston</span>
Intro Book
Experienced hospitality manager and sales professional with a strong track record of driving revenue growth and delivering exceptional customer satisfaction.
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Location
Boston, Massachusetts, United States, US
Skills
  • Sales
  • Hotels
  • Hospitality Management
  • Marketing
  • Hospitality Industry
  • Show all
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Bio

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Dana Miller is a seasoned hospitality professional with extensive experience in sales, marketing, and management. She has held senior roles at InterContinental Boston, Courtyard by Marriott Boston Brookline, and Hilton Worldwide, where she has successfully managed large groups, developed new accounts, and achieved significant sales growth. Dana holds a Bachelor of Science in Business Administration from Indiana University.

Experience

  • Intercontinental Boston
    • Director Of Sales
  • InterContinental Boston
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director of Group Sales
      • Jul 2022 - Present

    • Assistant Director of Group Sales
      • Feb 2020 - Jul 2022

  • Courtyard by Marriott Boston Brookline
    • Brookline, MA
    • Director of Sales
      • Oct 2019 - Feb 2020
      • Brookline, MA
  • The Lighthouse Inn
    • 1 Lighthouse Inn Rd West Dennis MA 02670
    • General Manager
      • Nov 2017 - Oct 2019
      • 1 Lighthouse Inn Rd West Dennis MA 02670
  • InterContinental Boston
    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Senior Sales Manager
      • Jan 2013 - Nov 2017

      Work with Director of Sales on ForecastCollaborate with Director of Sales on promotion, and business strategies Manage top accounts for hotel in the Finance, Insurance, and consulting marketsObtained 143% of annual sales quota in 2014 and developed several new accounts within my deploymentUtilize strong negotiation skill to execute complex contractsTravel to annual tradeshows, and events representing the Intercontinental Hotel Group Develop new sales strategies along with marketing ideas to grow business in target market Cultivate relationships with hi-level clients within market deploymentDeveloped new sales tools to make sales process consistentActive Member in FICP Association

    • Sales Manager
      • Jan 2013 - May 2015

      Manage top accounts for hotel in the Finance, Insurance, and consulting marketsObtained 143% of annual sales quota in 2014 and developed several new accounts within my deploymentUtilize strong negotiation skill to execute complex contractsTravel to annual tradeshows, and events representing the Intercontinental Hotel Group Develop new sales strategies along with marketing ideas to grow business in target market Cultivate relationships with hi-level clients within market deploymentDeveloped new sales tools to make sales process consistentActive Member in FICP Association

  • Hilton Worldwide
    • Boston Regional Sales Center
    • Senior Sales Manager
      • Apr 2012 - Dec 2012
      • Boston Regional Sales Center

      Manage existing large group Technology, Telecom,Manufacturing, and Corporate Other worldwide for 5 Hilton Brand Hotels in Boston(Over 2,000 overnight rooms in Boston).Develop new accounts within my target marketNegotiate contractsTravel to tradeshow, and events representing Hiltons of Boston Dev...

  • Hilton Worldwide
    • Greater Boston Area
    • Regional Sales Manager
      • Mar 2009 - Jan 2012
      • Greater Boston Area

      Manage existing Technology, Telecom, Insurance, Manufacturing, and Corporate Other worldwide excluding mid-west accounts for 5 Hilton Brand Hotels in Boston(Over 2,000 overnight rooms in Boston).Develop new accounts within my target marketNegotiate contractsTravel to tradeshow, and events represe...

  • Hilton Boston Logan Airport
    • Catering Manager
      • Dec 2007 - Mar 2009

      Manage $1 million of the $4 million annual accounts.Work closely with Department Managers to ensure successful events. Work closely with Director of Catering on growing our annual business.Successfully working with clients to ensure every detail of their eventCreating Marketing Materials to grow the Local, and Social businessWorking in multiple sales markets i.e. Social, Local, and Group business

    • Banquet Manager
      • Oct 2006 - Dec 2007

      Manage and coordinate 30,000 square feet of meeting space.Work Closely with catering department to ensure client satisfactionWork with director of banquets on payroll and scheduling.Successfully working with clients to ensure overall satisfaction Responsible for upholding Hilton standards in all meeting spaceWork Closely with the banquet staff on day to day operations

  • The Lighthouse Inn
    • Banquet Manager
      • May 2002 - Oct 2007
  • The Lighthouse Inn
    • Dining Room Manager/Banquet Manager
      • May 2001 - Oct 2001

      Manage and coordinate up to five weddings a weekend.Supervised all phases of a resort restaurant which serves breakfast, lunch, and dinner daily Effectively supervise all restaurant functions.Facilitate customer relations Seasonal opening and closing experience Point of sale programming

Education

  • Indiana University

Suggested Services

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Industry Focus. “Hospitality”

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