Experience

Scout Alarm

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Project Manager

  • Aug 2022 - Present

  ● Manage supply chain, projects, and programs for Scout's white label partnerships● Track work plans and performance metrics● Ensure timely responses to requests for information ● Assist other members of the Operations team with projects as needed

• Customer Service Specialist

  • Jun 2021 - Present

  ● Guide customers through DIY home security system installation and troubleshooting● Sell individual components, custom kits, and subscription monitoring plans to US customers● Develop content for company social media and blog● Ship and pack warranty replacement devices



Cole Consulting

• Software Development
• 1 - 100 Employee

• Real Estate Analyst

  • May 2019 - Jun 2021

  • Conducted comprehensive on-site visits and collaborated with other senior appraisers • Delivered accurate valuations with a 98% client satisfaction rate • Utilized data-driven methodologies, advanced market analysis and comparative research techniques • Achieved a 20% reduction in appraisal turnaround time while maintaining a 95% accuracy level • Conducted comprehensive on-site visits and collaborated with other senior appraisers • Delivered accurate valuations with a 98% client satisfaction rate • Utilized data-driven methodologies, advanced market analysis and comparative research techniques • Achieved a 20% reduction in appraisal turnaround time while maintaining a 95% accuracy level



Fulton Grace Realty

• United States
• Real Estate
• 200 - 300 Employee

• Real Estate Agent

  • Mar 2017 - Apr 2019

  • Engineered powerful marketing strategies, leading to a 30% surge in rental inquiries and applications • Earned rave reviews for building lasting tenant connections • Maintained flawless compliance with industry regulations • Demonstrated deep market knowledge and applied thorough tenant screening • Engineered powerful marketing strategies, leading to a 30% surge in rental inquiries and applications • Earned rave reviews for building lasting tenant connections • Maintained flawless compliance with industry regulations • Demonstrated deep market knowledge and applied thorough tenant screening



Bass & Associates, P.C.

• United States
• Legal Services
• 1 - 100 Employee

• Customer Account Manager

  • Feb 2016 - May 2017

  • Catalyzed team efficiency, spearheading an impressive overall debt recovery improvement of 33% • Skillfully tailored loan solutions to meet diverse customer needs • Proven track record of successfully de-escalating tense situations • Recognized for exceptional attention to detail • Attained an outstanding 110% success rate in crafting payment plans with customers • Catalyzed team efficiency, spearheading an impressive overall debt recovery improvement of 33% • Skillfully tailored loan solutions to meet diverse customer needs • Proven track record of successfully de-escalating tense situations • Recognized for exceptional attention to detail • Attained an outstanding 110% success rate in crafting payment plans with customers



SolarCity

• Renewable Energy Semiconductor Manufacturing

• Energy Specialist

  • Nov 2014 - Dec 2015

  • Initiated compelling conversations in retail settings, sparking interest in clean energy solutions • Cultivated a steady flow of qualified leads through persuasive communication • Demonstrated expertise in solar energy knowledge, providing valuable insights to potential clients • Contributed to the company's growth by consistently meeting and exceeding sales targets • Initiated compelling conversations in retail settings, sparking interest in clean energy solutions • Cultivated a steady flow of qualified leads through persuasive communication • Demonstrated expertise in solar energy knowledge, providing valuable insights to potential clients • Contributed to the company's growth by consistently meeting and exceeding sales targets