Dan McShea

System and Network Administrator at I.T. Insiders
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston
Languages
  • English -
Skills

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Bio

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Credentials

  • iOS Qualification
    Apple
    May, 2013
    - Sep, 2024
  • Apple Certified Mac Technician
    Apple
    Apr, 2013
    - Sep, 2024

Experience

  • I.T. Insiders
    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • System and Network Administrator
      • Jun 2015 - Present

      I.T. Insiders (Computer Hut): - In business for over 30 years - Serving the greater Nashua area Job Role: - Manage small business servers and network configurations ** Including domain management, active directory, new server deployments - Setup and configure Office 365 - Create, edit, and respond to support tickets onsite and remotely - Setup Sophos Firewall I.T. Insiders (Computer Hut): - In business for over 30 years - Serving the greater Nashua area Job Role: - Manage small business servers and network configurations ** Including domain management, active directory, new server deployments - Setup and configure Office 365 - Create, edit, and respond to support tickets onsite and remotely - Setup Sophos Firewall

  • Folger Technologies, LLC
    • Manager
      • Nov 2013 - Jun 2015

      Folger Technologies: - Small 3D printer startup company - A pioneer in the consumer 3D printing market Job Roles: - Managed 5+ employees in their day to day tasks - Handled all customer service and public relations via phone and email - Built 3D printers from designs created in-house - Designed and managed website and online store - Managed eBay listings - Printed packing slips and packed and shipped 100+ packages daily - Designed layout for new warehouse when the company moved to new location Show less

  • Pi Computer Inc
    • United States
    • Information Technology & Services
    • Technical Services Manager
      • Feb 2013 - Mar 2015

      Pi Computer Inc: - Formally Brinestone, LLC - Local Apple Authorized Repair Center Job Roll: - Technical Services Manager - Managed all repair and part orders directly with Apple - Handled 5 managed IT business accounts in the area - Network Setup - Domain Management - In-house and On-site repair of both Apple and PC computers - See previous job at Brinestone below Certifications: ACMT (Apple Certified Macintosh Technician) IOS Qualification 2013-2015 Apple Product Certifications Show less

  • Brinestone
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Apple Certified Technician
      • Feb 2013 - Mar 2014

      Brinestone, LLC: - The only Apple Authorized Repair Center in the area Job Rolls: - Lead Technician - Handled all repairs and part orders directly with Apple - Repaired all years and models of Apple computers including iOS devices - Handled all warranty replacements when repairs were not warranted - This company later became Pi Computer where I became the service manager Certifications: ACMT (Apple Certified Macintosh Technician) IOS Qualification 2013-2015 Apple Product Certifications (After completing your ACMT you still need to take tests every year for the new products as the service manuals are changed and updated) Show less

  • Shamrock Parts Inc.
    • Consumer Electronics
    • Computer Technician
      • 2008 - 2010

      Shamrock Parts: - Computer parts warehouse Job Roll: - Disassemble and reassembly of various brands of laptop - Remove parts, bag and label for warehouse - Attempt to make working laptops out of 50+ damaged computers sharing the same brand and model number Shamrock Parts: - Computer parts warehouse Job Roll: - Disassemble and reassembly of various brands of laptop - Remove parts, bag and label for warehouse - Attempt to make working laptops out of 50+ damaged computers sharing the same brand and model number

  • Microtime Computers
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • A+ Certified Technician
      • 2006 - 2009

      Microtime Computers: - Local computer repair shop Job Rolls: - Dispatched on-site for network service calls - Handled upgrades and repairs of desktop and laptop computers in-house - Created and ran cat5 cabling - Subcontracted for phone companies installing DSL lines Microtime Computers: - Local computer repair shop Job Rolls: - Dispatched on-site for network service calls - Handled upgrades and repairs of desktop and laptop computers in-house - Created and ran cat5 cabling - Subcontracted for phone companies installing DSL lines

  • CompUSA
    • Retail
    • 300 - 400 Employee
    • A+ Certified Technician
      • 2003 - 2006

      CompUSA: - Chain electronics and computer parts store Rolls: - Repaired laptops, desktops, and laser-jet printers both in-house and on-site - Sold computers and computer parts - Assisted customer in building their own custom build computers - Worked with Siebel; an in-house ticketing software Certifications: - CompTIA A+ Certification CompUSA: - Chain electronics and computer parts store Rolls: - Repaired laptops, desktops, and laser-jet printers both in-house and on-site - Sold computers and computer parts - Assisted customer in building their own custom build computers - Worked with Siebel; an in-house ticketing software Certifications: - CompTIA A+ Certification

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