Experience

RAD Diversified

• United States
• Investment Management
• 1 - 100 Employee

• Consultant

  • Apr 2022 - Present

  Tampa, Florida, United States Answer and return phone calls, follow up with customers. Gather data and establish a trusted advisor relationship in order to determine the prospect's needs and recommend the best program for their investment goals. Consult customer by explaining our product details and program packages. Friendly phone etiquette, strong customer skills, client nurturing skills. Follow the suggested script to read to customers. Know how to cross sell and up sell products and programs



Dash Development Group

• United States
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Aug 2015 - Apr 2022

  Germantown, Wisconsin, United States • Increased client base by 25% in 5 years at Dash by building solid relationships with Value Added Re-sellers and end users. • Initiate and offer two separate Modules and introduced this as an addition to the company’s offerings, which provide access for smaller companies to purchase Dash products while being beneficial for Enterprise clients. • Conduct tradeshows while creating processes to streamline clients' transition from business development to project management, eliminating… Show more • Increased client base by 25% in 5 years at Dash by building solid relationships with Value Added Re-sellers and end users. • Initiate and offer two separate Modules and introduced this as an addition to the company’s offerings, which provide access for smaller companies to purchase Dash products while being beneficial for Enterprise clients. • Conduct tradeshows while creating processes to streamline clients' transition from business development to project management, eliminating repetition, and increasing efficiency. • Communicate with prospective customers, professionals and performed demos on the company product. • Exceed company goals while creating bonds with business partners, customers, and fellow employees. Show less



Dedicated Computing

• United States
• Computer Hardware Manufacturing
• 100 - 200 Employee

• Account Manager

  • May 2013 - Jun 2015

  Waukesha, WI KEY ACHIEVEMENTS ★ Consistently averaged 14 Million a year in revenues off of 5 key accounts which exceeded goals by 12%. ★ Partnered with the engineering and production team and drove to resolutions in escalating quality issues on computer server systems production. ★ Identified new opportunities within existing customers and worked with the clients and members to accomplish the chances. ★ Collaborated with the accounts team and other departments to carry out the business… Show more KEY ACHIEVEMENTS ★ Consistently averaged 14 Million a year in revenues off of 5 key accounts which exceeded goals by 12%. ★ Partnered with the engineering and production team and drove to resolutions in escalating quality issues on computer server systems production. ★ Identified new opportunities within existing customers and worked with the clients and members to accomplish the chances. ★ Collaborated with the accounts team and other departments to carry out the business according to expected standards while spearheading complete system-level transitions. Show less



ARI Network Services

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Territory Manager

  • May 2011 - May 2013

  Milwaukee, WI Notable recognition: Circle of Excellence - FY 2013 Quarterly awards for Q2 Circle of Excellence - FY 2012 Quarterly awards for Q4 Exceeded sales quota for 1st quarter of fiscal year 2012 at 119% Exceeded sales quota for 2nd quarter of fiscal year 2012 at 127% KEY ACHIEVEMENTS ★ Generated and qualified leads to build an opportunity pipeline large enough to meet sales objectives in addition to upselling current customers. ★ Conducted demonstrations and… Show more Notable recognition: Circle of Excellence - FY 2013 Quarterly awards for Q2 Circle of Excellence - FY 2012 Quarterly awards for Q4 Exceeded sales quota for 1st quarter of fiscal year 2012 at 119% Exceeded sales quota for 2nd quarter of fiscal year 2012 at 127% KEY ACHIEVEMENTS ★ Generated and qualified leads to build an opportunity pipeline large enough to meet sales objectives in addition to upselling current customers. ★ Conducted demonstrations and presentations of website, data, and lead management software while using consultative sales skills to identify needs, qualify customers, overcome objections, and convert to sales. ★ Developed and executed a market development strategy to achieve desired results and market saturation. Show less



Blue Ribbon Flooring Co. Inc.

• General Manager

  • Sep 2003 - May 2011

  Hartland, WI. 53029 KEY ACHIEVEMENTS ★ By expanding a Prefinished Flooring network throughout the state, I increased sales from 2 Million to 4.5 in 6 years. ★ Spearheaded operations, including establishing a computer network and creating a website while developing marketing materials and implementing a Dealer training program. ★ Steered sales operations successfully to increase overall productivity and generate high volume growth and revenue. ★ Facilitated productive vendor relationships… Show more KEY ACHIEVEMENTS ★ By expanding a Prefinished Flooring network throughout the state, I increased sales from 2 Million to 4.5 in 6 years. ★ Spearheaded operations, including establishing a computer network and creating a website while developing marketing materials and implementing a Dealer training program. ★ Steered sales operations successfully to increase overall productivity and generate high volume growth and revenue. ★ Facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability while ensuring the consistent delivery of quality customer service vital to sustain and grow accounts. Show less



Intellix, LLC. - A Liberty AV Solutions company

• Inside Sales Engineer/Territory Account Manager

  • Sep 2001 - Sep 2003

  KEY ACHIEVEMENTS ★Yielded a 185% sales rate within two years supervising an outside sales territory and achieved an overall $450K sales growth by implementing an online training program for dealers.



Zinga Industries

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Manager

  • Sep 1995 - Mar 2001

  Reedsburg, Wisconsin, United States KEY ACHIEVEMENTS ★ Actively supported VP of Marketing in broad range of operations. ★ Managed a 6-member Call Center and personally handled the Direct Original Equipment Manufacturer accounts, including John Deere, Case International, White Freightliner, Jerr Dan Corp while addressing the Canadian and UK Distribution centers inventory. ★ Skillfully facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.