Experience

Evoke Neuroscience
• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee
• Customer Support Specialist / Account Manager

  • May 2022 - Present


MakeSpace

• United States
• Performing Arts

• Claims Support Specialist

  • Jul 2021 - Mar 2022

• Customer Support Specialist II

  • May 2021 - Jul 2021

• Customer Support Specialist

  • Oct 2020 - May 2021



Cured

• United States
• Software Development
• 1 - 100 Employee

• Customer Support Lead and Fulfillment Manager

  • Dec 2018 - Dec 2019

  -Responsible for company-wide order fulfillment and handling of customer support inquiries in a timely and efficient manner -Organized and relayed relevant customer feedback to the production, product development, marketing, and web-design teams-Provided detailed and thorough responses to customer questions-Surveyed academic articles regarding CBD research and relayed various studies and outcomes to customers -Collaborated with team members to write company copy and policies

• Production and Quality Assurance Assistant

  • May 2018 - Dec 2018

  -Oversaw and contributed to the manufacturing and packaging of all product-Managed quality control for all products -Responded to rapidly shifting production obligations in a diligent and timely manner



University of Colorado Boulder

• United States
• Higher Education
• 700 & Above Employee

• Anthropology Club Tech Secretary

  • Aug 2015 - May 2018

  -Contributed ideas for club events, planned events accordingly -Responsible for outreach in order to book and schedule various guest lecturers -Curated and designed event flyers to capture student and staff attention -Responsible for digital and social-media marketing such as creation of event pages, overseeing flyer distribution, and facilitation of communications with students, club members, and scholars digitally -worked as a team with 3 other board members -Contributed ideas for club events, planned events accordingly -Responsible for outreach in order to book and schedule various guest lecturers -Curated and designed event flyers to capture student and staff attention -Responsible for digital and social-media marketing such as creation of event pages, overseeing flyer distribution, and facilitation of communications with students, club members, and scholars digitally -worked as a team with 3 other board members



Conscious Alliance

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • Apr 2016 - Sep 2016

  -Collaborated with staff members and contributed to various aspects of the company including social media, operations, marketing, and event planning -Maintained online sources of revenue and managed clothing line and shipping orders -Assisted at various events with food-drives and coordination with food-banks -Facilitated transfer of goods and foods and contributed to volunteer coordination for events -Collaborated with staff members and contributed to various aspects of the company including social media, operations, marketing, and event planning -Maintained online sources of revenue and managed clothing line and shipping orders -Assisted at various events with food-drives and coordination with food-banks -Facilitated transfer of goods and foods and contributed to volunteer coordination for events