Cristin P.

Chief Operating Officer at Windsong Radiology Group PC
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Location
Buffalo, New York, United States, US

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Chief Operating Officer
      • Apr 2023 - Present

    • Chief Financial Officer
      • Mar 2022 - Apr 2023

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Executive Director of Finance and Operation at RPCI Care Network
      • Aug 2019 - Mar 2022

      I developed and execute dthe operational and finance network strategy to maximize organizational performance and support the company mission, including oncology, dermatology, urology, surgical specialties, and pathology. I provide strategic leadership over budget and forecasting, revenue cycle, provider contract management, supply sourcing, compliance, program oversight, treasury management, operationalism of new initiatives and approved business plans, and human resources, ensuring the highest… Show more I developed and execute dthe operational and finance network strategy to maximize organizational performance and support the company mission, including oncology, dermatology, urology, surgical specialties, and pathology. I provide strategic leadership over budget and forecasting, revenue cycle, provider contract management, supply sourcing, compliance, program oversight, treasury management, operationalism of new initiatives and approved business plans, and human resources, ensuring the highest quality of patient care. I drive operational excellence by mentoring and coaching site managers and fostering enhanced physician and hospital partner relationships, supervising a team of 13 with oversight of 165 staff across 7 locations. Operations Achievements Include: • Re-established human resources, which led to hiring more qualified candidates, increased employee retention rates, and enhanced team performance. Launched a culture of clear communication, transparency, and accountability to drive performance. • Identified and proposed an opportunity to executive leadership to expand footprint in urology across Western NY, which was enthusiastically approved. • Coordinate affiliation arrangements/branding model with outside hospitals, leasing employees to outside locations to generate $5.4M in reoccurring gross revenues. • Implemented a member experience measurement and analytics process to monitor patient experience. Based on the review of the data, administered organizational changes to increase top box scores to the 89 percentiles. • Perform project management for all new initiatives, including business plan feasibility review, space planning, staffing models, lease negotiation, large equipment procurement, IT infrastructure, site build-out/ construction management.

    • Finance and Accounting Director at Health Research, Inc.
      • May 2017 - Aug 2019

      I developed and monitored the progress of financial and operational performance standards to assure viable operations, a positive cash flow, budget adherence, and NIH grant financial management of a $90M portfolio of grant funding. I maintained all compliance efforts leveraging strong financial acumen and accounting expertise to adhere to regulatory and industry standards. Additionally, I was responsible for overseeing and preparing detailed and summary financial statements and reports. Most… Show more I developed and monitored the progress of financial and operational performance standards to assure viable operations, a positive cash flow, budget adherence, and NIH grant financial management of a $90M portfolio of grant funding. I maintained all compliance efforts leveraging strong financial acumen and accounting expertise to adhere to regulatory and industry standards. Additionally, I was responsible for overseeing and preparing detailed and summary financial statements and reports. Most notably, I: • Established operating procedures (from scratch) surrounding a new financial and accounting system, One Solution. • Utilized project management skills and strategic planning to overhaul the processes and procedures of the current financial system platform, resulting in seamless integration with a new financial system with minimal disruption to day-to-day activities. • Coached and mentored a team of 6, cultivating a culture of empowerment and confidence to drive performance.

    • United States
    • Banking
    • 700 & Above Employee
    • Supervising Senior Auditor, Assistant Vice President
      • 2006 - 2017

      I played a lead role in internal audit processes, developing and executing a comprehensive audit plan to evaluate the effectiveness of internal controls and compliance. I prepared reports for Senior Management regarding risk assessment, audit programs, audit reports, and executive summaries, demonstrating particular consideration to safeguarding the bank’s reputation. Additionally, I partnered with external regulators and auditors to perform audits of commercial loan compliance and accounting… Show more I played a lead role in internal audit processes, developing and executing a comprehensive audit plan to evaluate the effectiveness of internal controls and compliance. I prepared reports for Senior Management regarding risk assessment, audit programs, audit reports, and executive summaries, demonstrating particular consideration to safeguarding the bank’s reputation. Additionally, I partnered with external regulators and auditors to perform audits of commercial loan compliance and accounting reconciliation, escrow accounts reconciliation, investor accounting, and reporting, custodial accounts and fidelity bond, and errors insurance policies.

    • Centralized Portfolio Quality Team Leader, Vice President
      • 2006 - 2017

      I built and launched a robust program to identify risks and monitor compliance business unit assessments, vendor risk management, operational risk, business continuity planning, and disaster recovery. I directly steered a team of Portfolio Administration and Quality Assurance staff and held accountability for performance to budget. Additionally, I: • Developed and applied robust qualitative and quantitative analytical/financial analysis abilities, fostering excellent judgment and… Show more I built and launched a robust program to identify risks and monitor compliance business unit assessments, vendor risk management, operational risk, business continuity planning, and disaster recovery. I directly steered a team of Portfolio Administration and Quality Assurance staff and held accountability for performance to budget. Additionally, I: • Developed and applied robust qualitative and quantitative analytical/financial analysis abilities, fostering excellent judgment and exemplary problem-solving skills to increase top-line and bottom-line performance. • Ensured compliance with regulatory requirements and industry standards through comprehensive coordination of data testing and accounts as well as underwriting documentation and financial analysis. • Drove process improvement and standardization efforts, assisting in the design and execution of workflow and process improvement initiatives. • Created policies to optimize expense management, developing and continuously improving portfolio management, credit, regulatory, and operational policies.

Education

  • Canisius College
    Master of Science - MS, Communication and Leadership focused in Change Management and Organizational Behavior studies
  • University of Phoenix
    Doctorate in Healthcare Administration, Healthcare Administration
  • Daemen College
    Licentiate degree, Accounting
  • Canisius College
    Bachelor of Arts (B.A.), Communication studies focused in Training and Development
  • Nardin Academy
  • London Metropolitan University
    Study Abroad, Spring Semester
  • Suzuki Strings Music Shool
    Viola

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