Experience

Precision Images
• United States
• Printing Services
• 1 - 100 Employee
• Service Manager

  • Feb 2015 - Present


Copytronix, A Xerox Company

• Field Service Engineer

  • Nov 2012 - Feb 2015

  Maintenance and repair of Xerox, Konica and Kyocera MFP's with emphasis on production color products. Responsible for service loaner repairs and technical support for DFE, (Fiery,Creo and Freeflow). Technical support for field techs and basic IT services for customers. Maintenance and repair of Xerox, Konica and Kyocera MFP's with emphasis on production color products. Responsible for service loaner repairs and technical support for DFE, (Fiery,Creo and Freeflow). Technical support for field techs and basic IT services for customers.



Witt Company

• United States
• Retail Office Equipment

• Network Admin/IT Manager

  • Sep 2010 - Nov 2012

  Install, setup and maintenance of customer and in house equipment on new or existingnetworks.. Troubleshooting and repair of customer networks including recommendations for print servers and 3rd party applications.. Professional services and pre-sales support of manufacturers applications including MPS and document management. Internal helpdesk management including desktop support and server maintenance. Installation and administration of company Voip and cloud based e-mail,fax and phone systems. Show less

• Service Manager

  • Jun 1985 - Sep 2010

  Responsible for all aspects of service. P&L, hiring and training,delivery of new equipment and in-house inventory. Main contact for IT services for the Portland office. Performed all network installations of new equipment including pre and post sales support.Trained on Oce, Kyocera, Toshiba, Samsung and Okidata copiers and3M/ Minolta microfilm products. Technical support for field technicians and sales department.