Courtney Durso Ritchie
Sr. Learning Strategist & Executive Team at Learn iT!- Claim this Profile
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Bio
Brett Welch
Courtney was an outstanding vendor partner for us at VMware, we used them form a number of on-site custom training around MS Office solutions including Sharepoint. Courtney takes the time to get to the root cause of a client's employee development issues. She provides trusted leadership in working with the LearnIt trainers so the course is customized to the specific objectives of the students.
Parisa Ezzatyar
Courtney is extremely helpful and knowledgeable as an educational specialist. She's well organized and answers all our questions in a timely manner. She also helps us decide what the best deal for our needs are and gets us awesome deals. It's really a pleasure working with Courtney and I look forward to continuing our relationship for many years to come.
Brett Welch
Courtney was an outstanding vendor partner for us at VMware, we used them form a number of on-site custom training around MS Office solutions including Sharepoint. Courtney takes the time to get to the root cause of a client's employee development issues. She provides trusted leadership in working with the LearnIt trainers so the course is customized to the specific objectives of the students.
Parisa Ezzatyar
Courtney is extremely helpful and knowledgeable as an educational specialist. She's well organized and answers all our questions in a timely manner. She also helps us decide what the best deal for our needs are and gets us awesome deals. It's really a pleasure working with Courtney and I look forward to continuing our relationship for many years to come.
Brett Welch
Courtney was an outstanding vendor partner for us at VMware, we used them form a number of on-site custom training around MS Office solutions including Sharepoint. Courtney takes the time to get to the root cause of a client's employee development issues. She provides trusted leadership in working with the LearnIt trainers so the course is customized to the specific objectives of the students.
Parisa Ezzatyar
Courtney is extremely helpful and knowledgeable as an educational specialist. She's well organized and answers all our questions in a timely manner. She also helps us decide what the best deal for our needs are and gets us awesome deals. It's really a pleasure working with Courtney and I look forward to continuing our relationship for many years to come.
Brett Welch
Courtney was an outstanding vendor partner for us at VMware, we used them form a number of on-site custom training around MS Office solutions including Sharepoint. Courtney takes the time to get to the root cause of a client's employee development issues. She provides trusted leadership in working with the LearnIt trainers so the course is customized to the specific objectives of the students.
Parisa Ezzatyar
Courtney is extremely helpful and knowledgeable as an educational specialist. She's well organized and answers all our questions in a timely manner. She also helps us decide what the best deal for our needs are and gets us awesome deals. It's really a pleasure working with Courtney and I look forward to continuing our relationship for many years to come.
Experience
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Learn iT!
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Higher Education
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Sr. Learning Strategist & Executive Team
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Jan 2017 - Present
I manage a team of talented account managers who help our clients design, deploy and maintain universal training programs for their staff. In doing so we equip our clients with the tools needed to grow and increase efficiency in their day-to-day operations, while building interpersonal skills of their employees.
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Senior Learning Strategist
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Sep 2008 - Dec 2016
By Working with long-term clients, I enable them to grow and develop their entire workforce by optimizing their efficiency through development of interpersonal and technical skills.
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Learning Strategist
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Oct 2008 - Apr 2012
By working closely with clients, I help establish, meet, and exceed their training goals by providing solutions for each specific business need. I enjoy providing outstanding account management and support. This includes roll-out assistance, creating customized training plans and building specialized training and development platforms.
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Customer Success Manager
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Oct 2008 - May 2009
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Dale Carnegie Training
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United States
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Professional Training and Coaching
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700 & Above Employee
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Graduate Coach and Sales Trainer
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2010 - 2011
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Golden Gate [X]Press
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United States
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Newspaper Publishing
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1 - 100 Employee
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Managing Editor
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Sep 2006 - Dec 2007
Managing Editor of the Golden Gate [X]Press Managing Editor of the Golden Gate [X]Press
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Education
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2003 - 2007
San Francisco State University
B.A., Journalism, Political Science -
2004 - 2004
University of California, Santa Cruz
Theater
Community
