Experience

Oral and Maxillofacial Surgery Associates of Michigan

• Hospitals and Health Care
• 1 - 100 Employee

• Financial Coordinator

  • Dec 2015 - Present

  Responsible for maintaining and building relationships with referring doctors, and local practices. Maintaining patient records, scheduling patients within oral surgery guidelines. Accounts receivable, verifying dental and medical insurances and accurately presenting financial treatment plans to patients and financing options. Responsible for administering the day-to-day activities of the office and the monthly recall system. Responsible for maintaining and building relationships with referring doctors, and local practices. Maintaining patient records, scheduling patients within oral surgery guidelines. Accounts receivable, verifying dental and medical insurances and accurately presenting financial treatment plans to patients and financing options. Responsible for administering the day-to-day activities of the office and the monthly recall system.



Macy's

• 1 - 100 Employee

• Sales Associate

  • Oct 2013 - Jun 2016

  Providing outstanding customer service while maintaining a clean and organized selling floor. Ensuring that products and merchandise are appealing and inviting for customers to shop. Providing advice and offering product knowledge when there is an opportunity, overall increasing sales. Adhering to policies and promotions, making a connection with shoppers, and identifying their needs. Being aware of theft and how to manage those situations, opening and closing department registers, and maintaining professionalism that reflects the brand. Rewarded the responsibility to train and shadow new hires within departments of my expertise.



Orchard Maple Family Dental

• United States
• Medical Practices

• Re-care Manager, Receptionist

  • Apr 2014 - Jul 2015

  Serving as receptionist and treatment coordinator with ability to present treatment plans with accurate insurance information and discuss payment options that coincide with patients financial obligations. Responsible for data entry involving verification for all patient insurances, medical history, and contact information using Eaglesoft. Constantly gaining knowledge through endless communication with insurance companies involving predeterminations, co-payments, and limitations regarding any clinical treatment. Managing re-care and scheduling over 1500 patients, in a constantly changing fast paced environment.



Dentistry By Trinity

• Receptionist

  • Mar 2013 - Apr 2014

  Performing general administrative duties on a daily basis while working independently. Greeting patients, answering phones and organizing the schedule for the Doctor and the Hygienists. Handling general correspondence, photocopying, filing, faxing, processing payments, and entering patient and insurance information using Denticon Software. Performing general administrative duties on a daily basis while working independently. Greeting patients, answering phones and organizing the schedule for the Doctor and the Hygienists. Handling general correspondence, photocopying, filing, faxing, processing payments, and entering patient and insurance information using Denticon Software.



Rainbow Rehabilitation Centers

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Rehabilitation Assistant

  • Jul 2011 - Mar 2013

  Facilitated all direct client care in patient therapy and leisure activities, personal hygiene, comfort and safety. Administering medication, transporting clients and maintaining a neat and clean environment and creating a sense of home for the patients. Completing the weekly grocery shopping and allocating money to the appropriate areas to stay under budget. Facilitated all direct client care in patient therapy and leisure activities, personal hygiene, comfort and safety. Administering medication, transporting clients and maintaining a neat and clean environment and creating a sense of home for the patients. Completing the weekly grocery shopping and allocating money to the appropriate areas to stay under budget.



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2007 - Jun 2010

  Responsible for offering excellent customer service to every person that entered the store. Providing them with a captivating shopping experience that helps influence brand loyalty. Responsible for greeting, cashiering, selling, organizing, cleaning, and communicating and identifying customer’s needs and offering any additional wants to their transactions. Responsible for offering excellent customer service to every person that entered the store. Providing them with a captivating shopping experience that helps influence brand loyalty. Responsible for greeting, cashiering, selling, organizing, cleaning, and communicating and identifying customer’s needs and offering any additional wants to their transactions.



Michigan Works! Muskegon-Oceana

• WIA Support Specialist

  • Apr 2006 - Aug 2008

  Assisted with the completion of a variety of administrative/clerical functions processed client intakes, access statewide (MIS) database to entry client activities for Case Managers. Responsible for following guidelines of Federal/State funded programs. Answered multi line phone system, scheduled appointments, organized files, administered various employment tests and providing clients with case specific information. Assisted with the completion of a variety of administrative/clerical functions processed client intakes, access statewide (MIS) database to entry client activities for Case Managers. Responsible for following guidelines of Federal/State funded programs. Answered multi line phone system, scheduled appointments, organized files, administered various employment tests and providing clients with case specific information.