Experience

IQ Apparel Group
• Advertising Services
• 1 - 100 Employee
• Buyer

  • Mar 2014 - Present

Associated Paper
• United States
• Wholesale
• 1 - 100 Employee
• Buyer

  • May 2013 - Present

Convergys
• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Customer Service Sales Support

  • May 2012 - May 2013


Acquiring Wealth Enterprise

• Office Manager

  • Oct 2009 - Jun 2012

  •Managed customer service, coordinated complex data collection and reporting, monitored office inventory, and assisted personnel with accounting and payroll processing. In addition, handed all customer relations, coordinated staff scheduling, and processed credit card transactions. •Conducted research and compiled data to prepare financial statements and analyze current trends and market statistics to increase profitability. •Prepared invoices, reports, memos, letters, contracts, financial statements, and other documents using word processing, spreadsheet, database, or presentation software



Wal-Mart

• United States
• Financial Services

• Retail Claims Manager

  • Oct 2005 - Oct 2009

  Retail Claims Manager (2007 to 2009) Customer Service Manager (2006 to 2007) Layaway Manager (2005 to 2006) Revenue & Profit Performance •Achieved and maintained profitability at two times the industry average for two consecutive years (2007-2009) while Retail Claims Manager. I also introduced both profit-building and cost reduction initiatives that consistently enhanced bottom line financial results. •Use reconciliation report to identify errors in monthly journal and make corrections. In addition, filed and documented all paper work for chemical and hazardous material, stolen, recall, and defective merchandise. •Managed and maintained store inventory through ordering in-store merchandise. As well as overseeing department merchandise orders, performing bin audits, and scanning all stolen, recall, overstock, and defective merchandise.• Operations Leadership & Facilities Management •Sourced and selected vendors and negotiated purchasing contracts and leases for warehouse merchandise, equipment, and storage systems. •Managed cost-effective tracking systems within the store to expedite inventory, management, and delivery •Led employees through a series of training techniques on how to properly dispose of chemical and hazardous waste materials Organizational Leadership & Human Resource Management •Re-engineered and strengthened organizational structure to keep pace with rapid growth and ensure company's ability to meet operational, employee, financial, sales, and service demands. •I provided assistance to HR department during recruiting and interviewing process. In addition, assisted with employee coaching 's for improvement, employee promotions, and incentives •Coordinated community outreach and civic/charitable support programs to strengthen the company's position as a powerful corporate citizen within the local community, facilitate company recognition and further accelerate sales performance