Conchita Pulido

Human Resources Generalist at Denver Commercial Property Services
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Contact Information
Location
Denver Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Mark Lowry

Conchita is a detailed oriented manager who has a unique quality of addressing employee needs while making sure special requests don't negatively effect opeations.

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Credentials

  • Training Certificate Program
    Mountain States Employers Council
    Oct, 2010
    - Sep, 2024
  • Human Resources Certificate Program
    Mountain States Employers Council
    Mar, 2010
    - Sep, 2024
  • SHRM Certified Professional (SHRM-CP)
    SHRM
    Jul, 2022
    - Sep, 2024

Experience

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Human Resources Generalist
      • Jul 2021 - Present
    • Human Resources Associate
      • Oct 2019 - Oct 2020

      ● Provided support to 4 Branches' management teams comprising 3 branch Managers and 17 Account Managers as well as their employees with all HR-related issues. ● Assisted with the process of 180+ H2B Visas, executed all the onboarding and entering in HRIS and Payroll systems. ● Kept the HRIS and Payroll systems updated and personnel files for 300 employees. ● Recruited, interviewed, conducted screenings, and executed the onboarding for all new hires. ● Organized and executed benefits and 401K open enrollment meetings resulting in an increase of 30% participation. Show less

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Corporate HR Generalist
      • Sep 2017 - Oct 2019

      Provide support to HR Manager, HRBP, Branches in a multiple state company. Participate in Company growth and transition to different HR, and Payroll systems. Learning and executing all data entry for the company from Sage HRMS and Peliton to ADP and IFS. Collaborate with the Marketing department on Events for Company exposure. Answered all Spanish inquiries on media and by Phone for customers and employees. Organized and maintained employee files. Provide support to HR Manager, HRBP, Branches in a multiple state company. Participate in Company growth and transition to different HR, and Payroll systems. Learning and executing all data entry for the company from Sage HRMS and Peliton to ADP and IFS. Collaborate with the Marketing department on Events for Company exposure. Answered all Spanish inquiries on media and by Phone for customers and employees. Organized and maintained employee files.

    • Singapore
    • Hospitality
    • 700 & Above Employee
    • Corporate HR Coordinator
      • May 2014 - Sep 2016

      Provided administrative and clerical support to VP of HR; created job descriptions for corporate positions; updated decades-old processes; implemented and administered training programs, background services, employee surveys in 2014 and 2015. Assisted HR departments for 14 hotels with resources, questions & procedures; run reports and entered all new hires as well as changes on ADP/HRIS System. Assisted the Talent Acquisition Manager and conducted onboarding process and orientation for the corporate offices in CO, NY & IL, as well as coordinated travel arrangements for corporate employees. Administered the Bank's Signature Cards for Corporate and 14 hotels in the North America Region, coordinating a major change in 2016 that resulted in 100% accuracy on the 2016 audit. Organized and implement employee recognition events resulting in an increase in participation and morale; managed the Denver Office Show less

    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Human Resources Generalist
      • Jan 2012 - Apr 2014

      Provided HR support to the Management Team at the Gilpin regarding Compliance, Employee Relations, Discipline, Performance Reviews, FMLA Administration, Dispute Resolution, Terminations. Participated in the organization and implementation of employee recognition programs Provided HR support to the Management Team at the Gilpin regarding Compliance, Employee Relations, Discipline, Performance Reviews, FMLA Administration, Dispute Resolution, Terminations. Participated in the organization and implementation of employee recognition programs

    • Bilingual Human Resources Recruiter
      • Apr 2005 - Apr 2014

      Recruited for all open positions in both properties, accomplishing to recruit over 100 new dealers in 2009 when betting and games increased in Black Hawk. Conducted Spanish Orientation and assisted with English Orientation, conducted all the Spanish training, Spanish informative meetings and provided management with Spanish translations. Assisted in the integration of the ATS system; Ensure correctness/verification of new hire paperwork including current/inactive 1-9 files. Translated to Spanish the Employee Handbook on 2005 and all the revisions for 2007, 2008, 2010, 2012 Show less

    • Human Resources Recruiter
      • Sep 2002 - Apr 2005

      Recruited for all open positions in both casinos, completed the screening process, coordinated the New Hire Orientation, completed the New Hire paperwork, produce the NH files Conducted New Hire Spanish Orientation and all Spanish Training. Assisted managers with Spanish translations and interpretations including FMLA meetings, employee counseling, and terminations. Conducted Benefits Open Enrollment Meetings for Spanish-speaking employees yearly and assisted with English Open Enrollment. Conducted Spanish Benefits and Retirement (401K) Meetings monthly. Maintained active and terminated 1-9 files in compliance for both properties. Assessed and created all new files for the Colorado Central Station Casino employees when it was purchased by the Isle on 2003. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Human Resources Specialist
      • 1998 - 2001

      I was part of the recruiting team, where we interviewed and hired a high volume of candidates in a large hotel in Downtown Denver I conducted Spanish Orientation, I would assist with Spanish/English translations for all departments as needed. I was awarded employee of the month on November 1999 I was part of the recruiting team, where we interviewed and hired a high volume of candidates in a large hotel in Downtown Denver I conducted Spanish Orientation, I would assist with Spanish/English translations for all departments as needed. I was awarded employee of the month on November 1999

    • Guest Service Representative
      • 1995 - 1998

Education

  • Escuela Normal Superior del Estado de Sonora
    Bachelor’s Degree, Teaching Degree on ESL for middle school
    1986 - 1991
  • English courses at Universidad de Sonora
    1984 - 1986
  • Escuela Normal Del Estado de Sonora
    Associate’s Degree, High School/ Teaching Certification
    1979 - 1983

Community

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