Experience

SHELTER TRANSPORT ANIMAL RESCUE TEAM

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Operations & Mktg Mgr.

  • Feb 2022 - Present

• Rescue & Marketing Coordinator

  • Oct 2021 - Present

• PNW Partnership Coordinator

  • Mar 2020 - Oct 2021



START Rescue Resale

• United States
• Retail

• Marketing Mgr

  • Mar 2019 - Feb 2022

  Luxury Thrift Store, for-charity. Create the social media, website, product posts, blog, flyers, gift cards, advertisements, etc Luxury Thrift Store, for-charity. Create the social media, website, product posts, blog, flyers, gift cards, advertisements, etc



Animal Aid of Portland

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Volunteer Administrator and Dog Team Member

  • Jul 2019 - Oct 2021

  Foster, Applicant, and General Office Administration• Create foster recruitment materials• Review and process Foster Volunteer Applications• Participate in Dog Team decisions and collaboration • Conduct Foster home visits• Contact personal/vet references• Answer phones at the shelter• Create marketing flyers• Enter donation data into CRM Platform and create thank you letters • Put away supplies and donations• Send and answer emails• Greet visitors Foster, Applicant, and General Office Administration• Create foster recruitment materials• Review and process Foster Volunteer Applications• Participate in Dog Team decisions and collaboration • Conduct Foster home visits• Contact personal/vet references• Answer phones at the shelter• Create marketing flyers• Enter donation data into CRM Platform and create thank you letters • Put away supplies and donations• Send and answer emails• Greet visitors



Virginia Commonwealth University - School of Business

• United States
• Higher Education

• Senior Director, Masters Programs

  • Sep 2014 - Mar 2017

  •Managed all elevated client issues while ensuring that procedures met organizational wide policies such as Title IX, FERPA, Honor and Conduct Codes, Medical and Military Leave Policies, Billing, and more• Tracked and maintained communications with students in situations which required higher levels of support• Hired, trained and supervised 5 staff members and 1 rotating student worker, providing bi-annual progress reviews, utilizing employee development and retention strategies, following central and internal HR policies and processes.• Spearheaded projects aimed at improving customer relations, retention, and program successes.• Developed internal processes to manage multiple systems in use at the organization, including Radius CRM, Banner, Blackboard, E-Services, Google Docs, DegreeAudit, and more.• Oversaw an annual $50,000 budget, ensuring that all purchases and expenses were aligned with stringent university policies and allotted annual budget needs• Developed marketing communication plans and documents for recruitment and retention purposes using a Customer Relationship Management database resulting in over 200 email templates and scheduled campaigns.



VCU Institute for Contemporary Art

• Nonprofit Brand Consulting

  • Sep 2016 - Dec 2016

  Brand Audit Brand Audit



Pure Culture Consulting

• Business Consulting and Services
• 1 - 100 Employee

• Nonprofit Brand Consulting

  • Sep 2015 - Nov 2015

  Brand audits for The Doorways and LifeNet Health Brand audits for The Doorways and LifeNet Health



LEGAL INFORMATION NETWORK FOR CANCER

• United States
• Non-profit Organizations

• Nonprofit Brand Consulting

  • Jul 2014 - 2014

  Brand and Development Audit Brand and Development Audit



Virginia Commonwealth University

• United States
• Higher Education
• 700 & Above Employee

• Student Services Manager

  • Aug 2007 - Aug 2013

• Student Advisor

  • Aug 2004 - Aug 2006