Experience

FPT Retail

• Vietnam
• Retail
• 1 - 100 Employee

• Business Analyst

  • Apr 2021 - Present

  Business Analyst - Manual Tester DOMAIN KNOWLEDGE Retail business of Long Chau pharmacy system - Sell/ Return - Delivery - Stocks management - Reports JOB RESPONSIBILITIES - Writting confluence (create rule + design) for developer after receive new requirements from Product Owner, make it clear if necessary - Writting Testcase + User guide for Operation teams - Support UAT in testing, verifying bugs/issues with clients METHODOLOGY - Agile (Scrum) TOOLS - Query Data: MS SQL - Office: Excel - Manage project with Jira, Confluence - Platforms: Web, Mobile Application based on Android, iOS



Global Softwares Company Limited

• India
• Information Technology & Services
• 1 - 100 Employee

• Business Analyst

  • Dec 2019 - Mar 2021

  Domain knowledge - Asset life cycle management - Car transport - Clinic management Job responsibilities - Responsible for closely working with stakeholder to elicit and analyze business requirement then provide solutions by system - Communicate with customers to collect requirements and support them after - Demo product and write tutorial for users - Support Project Manager in estimate new project - Write specification to help developers implement the product Methodology - Agile (Scrum) Tools - Create wireframe, mockup, prototype with Balsamiq, Adobe XD, Draw.io, Visio - Manage project with Trello, Redmine and Microsoft Azure - Platforms: Web, Android