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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Certified Pharmacy Technician
      • Apr 2023 - Present
    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Pharmacy Assistant / Pharmacy Technician
      • Feb 2016 - Mar 2023
    • Courier
      • Oct 2015 - Dec 2017
    • Retail
    • 700 & Above Employee
    • Children's Department Lead
      • Aug 2014 - Oct 2015
    • United States
    • Retail
    • 300 - 400 Employee
    • Senior Sales Associate (Assistant Manager)
      • May 2013 - Sep 2014

      • Customer service and sales associate utilizing Point-of-Sale systems to take payments and supply customers with quality books, gifts, and services. • Managing Inventory and cleanliness of the store including; receiving merchandise, rotating and stocking shelves, and cleaning. • Up-Selling customers on iDisciple, World Vision and other company services • Senior role with duties including; key holder, training, and leading other sales associates towards meeting goals • Customer service and sales associate utilizing Point-of-Sale systems to take payments and supply customers with quality books, gifts, and services. • Managing Inventory and cleanliness of the store including; receiving merchandise, rotating and stocking shelves, and cleaning. • Up-Selling customers on iDisciple, World Vision and other company services • Senior role with duties including; key holder, training, and leading other sales associates towards meeting goals

    • General Merchandise Assistant
      • Sep 2007 - Mar 2013

      • Managing employees including the training of new employees while scheduling and leading other employees. • Inventory management of the store including; ordering from various vendors, stocking and rotating merchandise, and receiving shipments. • Administrative duties including; data entry, managing vendor relations, SKU maintenance, creating purchase orders and returns. • Customer Service and sales duties including the use of an AS/400 and Point of Sale systems to take payments for books and gifts. Show less

    • Restaurants
    • Hostess
      • Oct 2006 - Feb 2007

      • Being the first point of contact for customers and assisting them to find a table • Providing excellent customer service to both start and end a customer’s dining experience; from seating to taking payment to ensure customer returns. • Being the first point of contact for customers and assisting them to find a table • Providing excellent customer service to both start and end a customer’s dining experience; from seating to taking payment to ensure customer returns.

    • Brazil
    • Computer and Network Security
    • 200 - 300 Employee
    • Customer Service/Booth
      • Oct 2005 - Jul 2006

      • Being a point of contact for all customers and assisting with solving problems, returns, and Money/Western Union Orders. • Assisting in maintaining records of transactions and answering phones. • Being a point of contact for all customers and assisting with solving problems, returns, and Money/Western Union Orders. • Assisting in maintaining records of transactions and answering phones.

    • United States
    • Food and Beverage Services
    • Sales Associate
      • Apr 2002 - Aug 2005

      • Maintaining a high level of quality care for animals • Providing customer service including the operating of point of sale systems, stocking • Maintaining a high level of quality care for animals • Providing customer service including the operating of point of sale systems, stocking

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Nov 2001 - Jan 2002

      • Managing the fitting rooms for customers and maintaining their cleanliness • Answering phones, solving problems, and assisting in taking payments from customers. • Managing the fitting rooms for customers and maintaining their cleanliness • Answering phones, solving problems, and assisting in taking payments from customers.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Team Member/Cook
      • Aug 2000 - Oct 2001

      • Prepping and cooking food dishes for customers • Providing excellent customer service to customers including; greeting customers, bringing food to customers, and being a point of sale upon completion of meal. • Maintaining Cleanliness of the restaurant. • Prepping and cooking food dishes for customers • Providing excellent customer service to customers including; greeting customers, bringing food to customers, and being a point of sale upon completion of meal. • Maintaining Cleanliness of the restaurant.

Education

  • De Anza College
    Associate of Arts (A.A.), Law Enforcement
    2007 - 2013
  • De Anza College
    Associate of Arts (A.A.), Probation & Corrections
    2007 - 2013
  • De Anza College
    Associate of Arts (A.A.), Private Security
    2007 - 2013
  • De Anza College
    Associates of Arts in Liberal Arts, Social and Behavioral Sciences
    2007 - 2013

Community

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