Sales Manager

• ago. de 2018 - - actualidad

HP Product Specialist

• ene. de 2017 - - actualidad

HP Inc Product Specialist. Provide HP Product overviews, presentations, customer road-maps. Pre / Post sales technical support. Communication with customers regarding product implementation in current environments. HP Navigator: - Improve ease of partnership with HP - Drive sales in all Personal Systems categories - Grow HP Elite and Premium product sales - Grow HP Specialty product sales (Workstation, Thin Client, Retail Solutions)

Lead Computer Technician

• nov. de 2013 - - actualidad

Lead teams in the deployment, installation, imaging, and repairs of computer systems for all major San Antonio school districts as well as local businesses. Systems consisted of desktops, laptops, tablets, printers, servers, and other products. Lead migrations of systems within school districts from Windows XP to Windows 7.

Field Service Technician

• ago. de 2013 - dic. de 2013

Lowe's IT technician for stores in the San Antonio Area, Kerrville, and Eagle Pass. Support for thin clients, desktops, networking, and connectivity. Develop and maintain working relationships with Store Managers, Associates, Leads, and Coordinaters. Lowe's IT technician for stores in the San Antonio Area, Kerrville, and Eagle Pass. Support for thin clients, desktops, networking, and connectivity. Develop and maintain working relationships with Store Managers, Associates, Leads, and Coordinaters.

Customer Service Technician

• ene. de 2013 - ago. de 2013

Provided telephone technical support to AIMSweb customers, including teachers, school administrators, curriculum coordinators, technical staff, and principals. Assisted customers with viewing data, locating reports, and selecting the required assessment. Worked closely with other technical support staff, interfacing with AIMSweb development and Sales staff and responded to customers via telephone and email. Provided telephone technical support to AIMSweb customers, including teachers, school administrators, curriculum coordinators, technical staff, and principals. Assisted customers with viewing data, locating reports, and selecting the required assessment. Worked closely with other technical support staff, interfacing with AIMSweb development and Sales staff and responded to customers via telephone and email.

Help Desk/ Computer Technician

• 2012 - 2013

Assisted Students and Professors from numerous colleges and universities daily with their troubleshooting and online issues. This issues were based upon our online learning platforms, websites, and learning products. Resolved hundreds of issues daily via phone, email, and chat. Assisted Students and Professors from numerous colleges and universities daily with their troubleshooting and online issues. This issues were based upon our online learning platforms, websites, and learning products. Resolved hundreds of issues daily via phone, email, and chat.