Founder

• Jul 2020 - Present

Kiyora Learning is a new fun, modern and dynamic platform to learn Japanese.Established in 2020, Kiyora Learning offers Online Basic Japanese Class and Private Class with affordable prices.

Guest Relation Japanese Speaker at The Grove Suites Jakarta by Grand Aston

• Aug 2019 - Feb 2020

• Responsible to arrivals of VIP, high profile person, groups, Japanese guest and celebrity.• Handle special arrangements such as honeymoon, anniversary, and birthday.• Handle Japanese guest check-ins, daily needs and complaints of long stay Japanese guest and other Japanese guest.• Handle guest complaints and coordinate with department concerned to solve with maximum duration of one day.• Collect reviews, guest satisfactions, comments, analyze feedbacks and suggest ways to improve services, report directly on daily basis to Front Office Manager, Head of Departments, and General Manager.• Collect guest preferences from any sources and update on guest profile to exceed guest satisfaction.• In charge for room showing if needed and room inspection to make sure amenities complete before guest arrivals.• Mingle with guest, offering hotel promotions and facilities.

Japanese Teacher

• Aug 2018 - Aug 2019

Japanese Teacher Internship

• Aug 2018 - Jan 2019

Student Internship

• Sep 2017 - Mar 2018

• Take order from customers at Japanese Restaurant.• Prepare a kind of Japanese-style set foods.• Describe every kind of Japanese ingredients that were plated from the set to the customers in Japanese and English depending on customer’s region.• Describe every food and beverages on the menu to the customers in Japanese and English.

Teacher Assistant

• Feb 2012 - Nov 2012

Joined English course for 2 years in General English program, started from Intermediate class until Advance. Assigned as a Teacher assistant while studying at Advance class.- Assist Daily Meeting for every classes.- Replaced teacher in absence.- Make report from daily meetings and report directly to course principal.