Experience

Peter Christian

• United Kingdom
• Retail
• 1 - 100 Employee

• Customer Service Manager

  • Nov 2019 - Present

  Overseeing a managing customer service and returns department - prioritising and delegating take and work to team members. Conducting team meetings. Using and providing training on systems such as Magneto, BigCommerce and SagePay. Proofreading catalogues and adverts prior to printing. Daily banking, ensuring all staff are complying to company policies and UK legislation such as GDPR. Liaising with other areas of the business as the customer service representative. Opening of the warehouse every morning. Show less

• Retail Sales Assistant

  • Sep 2012 - Jan 2019

  Providing excellent customer service and being the first point of contact to the customers, taking high volume of calls, emails using zendesk. Replying to customers reviews on trust pilot. Using various communication channels to meet customer requests and expectations. Maintaining stock levels. Importing orders from our website and processing sales Providing excellent customer service and being the first point of contact to the customers, taking high volume of calls, emails using zendesk. Replying to customers reviews on trust pilot. Using various communication channels to meet customer requests and expectations. Maintaining stock levels. Importing orders from our website and processing sales



Harbour Club Shoreham

• Bartender

  • Nov 2011 - Feb 2014

  Casual bar tending within a private members club. Helping out waitressing in the restaurant for private/non private functions. Casual bar tending within a private members club. Helping out waitressing in the restaurant for private/non private functions.



The Grand Hotel

• United States
• Hotels and Motels

• The Grand Hotel

  • Mar 2011 - Mar 2012

  Providing silver service to guests. Complying with hotel security, fire regulations and all health and safety legislation Providing silver service to guests. Complying with hotel security, fire regulations and all health and safety legislation