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Experience

    • United States
    • Legal Services
    • 1 - 100 Employee
    • IT Manager
      • Dec 2016 - Present
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Administrator
      • Jul 2013 - Dec 2016

      - Supports Windows systems with services configuration, user account setup, email configuration, software and hardware upgrades, backup and disaster recovery monitoring. - Provides remote and on-site support for end-user hardware and software issues. - Makes recommendations and installed server and workstation upgrades. - Setup and monitor regular system backups, and perform file and bare-metal restoration procedures for disaster recovery. - Create and maintain network documentation and process guidelines for administration and end-users. Show less

    • Social Media & Communications
      • Jun 2011 - Jun 2013

      - Created digital and print marketing materials for promotion of events and prorams - Updated and maintained the Chamber website, member listing, and online events calendar. - Posted timely and relevant updates on Chamber's social media outlets. - Created weekly email newsletters with information on current and upcoming activities and events. - Created and proofed content, including advertisement and copy, for the Chamber's monthly business magazine and annual directory. - Posted incoming payments to invoices and recorded payment transactions as accounts receivable. Show less

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Web Designer & Developer
      • Feb 2011 - Jun 2013
    • United States
    • Web Development Assistant
      • Aug 2010 - Feb 2011

      - Created and deployed search engine-optimized web pages for clients nationwide. - Researched and developed new techniques for optimizing visibility on search engines. - Helped create a customer relationship management database customized for the office workflow. - Provided support for network devices, including workstations, printers, and VoIP phones as the only IT personnel. - Created and deployed search engine-optimized web pages for clients nationwide. - Researched and developed new techniques for optimizing visibility on search engines. - Helped create a customer relationship management database customized for the office workflow. - Provided support for network devices, including workstations, printers, and VoIP phones as the only IT personnel.

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Data Entry Clerk
      • Apr 2010 - Aug 2010

      - Enter patient and order details from Quickbooks to Fastrack HME. - Assist in taking orders for delivery and pickup of medical equipment for hospice patients. - Sort and organize incoming paperwork from dispatch and drivers. - Enter delivery and pickup data into Quickbooks and Fastrack. - Enter patient and order details from Quickbooks to Fastrack HME. - Assist in taking orders for delivery and pickup of medical equipment for hospice patients. - Sort and organize incoming paperwork from dispatch and drivers. - Enter delivery and pickup data into Quickbooks and Fastrack.

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