Experience

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  Gigstreem

  • United States
  • Telecommunications
  • 1 - 100 Employee

  • National Launch and Account Manager

    • Jul 2023 - Present

    • Serve as the main point of contact for property managers for launch related activities. • Proactively communicate with property managers to gather information, understand their needs and expectations, and address any concerns or challenges. • Coordinate and align internal teams to ensure a smooth and efficient service launch process. • Collaborate with the marketing team to ensure timely delivery of all required marketing materials, such as brochures, signage, and promotional items, to property sites before service launches. • Develop comprehensive training materials and resources for onsite property teams, covering our services, products, and best practices. • Ensure that training materials are regularly updated, accurate, and easily accessible for property teams. • Liaise and collaborate with internal teams, such as Customer Care and Engineering, to escalate and resolve complex owner and property issues that require specialized expertise. • Manage relationships with our partner owners and operators in concert with Business Development • Collaborate with internal cross-functional teams, such as sales, marketing, operations, and customer support, to address and fulfill ownership groups' requests and needs. • Maintain ongoing relationships with internal and external partners to ensure contractual obligations and targets are met. • Act as the primary point of contact for property owners and operators to address any issues or concerns they may encounter with our services.

  • Residential Sales Manager

    • Feb 2021 - Jul 2023

    • Lead a national sales team of 6 members to success in penetration at existing properties• Coordinating with field sales team to schedule onsite events at of apartment, condo and multi-dwelling units • Create, update, maintain NetSuite Opportunities/Accounts, and Excel files to track sales activity • Maintaining ongoing relationships with internal and external partners to ensure all contractual obligations and targets are being met• Manage weekly calendar of activities and communicate it with MDU Team• Developed and maintained trusted business relationships with decision makers and key influencers and at strategic multi-family ownership and management companies nationwide. • Identify and drive strategic sales opportunities at targeted multifamily properties to improve our brand recognition and exceed assigned sales quota. • Perform strategic account planning and implementing effective sales plans to penetrate our services into apartment and condominium living units. • Support Business development growth by identifying potential new commercial and residential properties around our current client base drive new GiGstreem sales, and support contract renewals at existing customer properties. • Attending regular internal meetings with GiGstreem leadership to review and manage the health of our existing property portfolios.• Partner with internal departments, including Sales, Solutions Engineering, Marketing, Finance, Engineering, Operations, Customer Care, etc. to support company performance and maintain high levels of customer satisfaction. • Promote a positive reputation and brand image for GiGstreem in the marketplace.

  • Sales Consultant

    • Feb 2018 - Jul 2023

    GiGstreem delivers the internet solution of the future. High capacity, super fast dedicated internet delivered over dedicated multi gigabit connections. As a residential sales consultant I am the account manager of several MDU properties in the Mid-Atlantic region. Focus on driving penetration in existing residential buildings through marketing material, events, and onsite relationships. I also prospect building owners, property managers, and developers; understand their businesses and work towards building partnerships. Managing contracts and communicating progress and results through NetSuite CRM. Also generate new leads with targeted MDU’s through various prospecting activities including customer referrals, and partner relationships.

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  Acosta Sales & Marketing Foodservice

  • Maryland and Delaware

  • Sales Merchandiser

    • Jan 2016 - Feb 2018
    • Maryland and Delaware

    Partnering with Nestle as a Sales Merchandiser with direct sales to over 140 accounts in Maryland and Delaware.●Top 5th percentile representative nationally for Nestle Retail Operations Center servicing 3 Nestle operating companies; Nestle USA,Nestle Purina, and Nestle Nutrition●Responsible for i...

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  MedStar Good Samaritan Hospital

  • Patient Registrar & Insurance Specialist

    • Jan 2010 - Jan 2013

    Scanning all patient/physician forms and electronically entering all patient history.Ability to communicate effectively with patients and family members, physicians, and staff membersAbility to handle frequent interruptions and prioritize dutiesGreet patients upon arrival, secure signature for co...

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  The Cathedral Foundation

  • Graphic Design/Production Supervisor

    • Jan 2005 - Aug 2007

    Oversee staff for the on-going production projects for the Catholic Review.Supervisor of composition and design services for CR news, advertising and promotion.Lead quality control for all tasks associated with the Cathedral Press & Catholic Printing Services.Assists with Internet and web sit...

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  GM Powertrain

  • Office Communications Manager

    • Jan 2002 - Jan 2004

    Communication Liaison between Engineering/Managerial staff and 450 plant union employees.Chief Editor and designer of the GM bi-monthly newsletter - @Baltimore.Coordinated executive calendar and event scheduling for three departments and their managers.Facilitated and monitored plant tours and p...