Experience

American Place Casino
• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee
• IT Systems Administrator

  • Sep 2022 - 1 year 4 months


Us In Technology

• United States
• Software Development
• 100 - 200 Employee

• Mentee

  • Jan 2022 - 2 years

  Us in Technology is a premier DEI Community, committed to diversifying the Technology industry through helping qualified candidates from underrepresented communities into entry-level roles. Through the mentorship program, mentees gain continued professional support alongside a solid understanding of sales methodologies and best practices to set their careers up for success.



Consumers Credit Union, Illinois

• Branch Specialist

  • Apr 2017 - May 2021

  • Leveraged organizational & prioritization abilities along with superior diligence to efficiently process 25+ transactions per hour, attending to 50+ Members daily. • Maximized customer satisfaction by communicating with other departments and proactively following up with members via email and phone to alleviate issues • Scheduled and coordinated appointments with banker, manager, or loan reps to complete member applications, update member data, and investigate issues. • Generated end… Show more • Leveraged organizational & prioritization abilities along with superior diligence to efficiently process 25+ transactions per hour, attending to 50+ Members daily. • Maximized customer satisfaction by communicating with other departments and proactively following up with members via email and phone to alleviate issues • Scheduled and coordinated appointments with banker, manager, or loan reps to complete member applications, update member data, and investigate issues. • Generated end of day branch reports and updated data in MS Excel when needed, making information readily available for anyone throughout the company. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Jul 2013 - Apr 2017

  • Assisted and served as a mentor for over 10 new hires and coordinated on the job training for new employees. • Simplified capabilities within the organization through utilizing the POS system for recording customer purchases as well as returns and processing cash and credit transactions. • Recorded and updated customer information in company database for international money transfers and purchase of money orders. • Enhanced quality outcome through overseeing receipts, records, and… Show more • Assisted and served as a mentor for over 10 new hires and coordinated on the job training for new employees. • Simplified capabilities within the organization through utilizing the POS system for recording customer purchases as well as returns and processing cash and credit transactions. • Recorded and updated customer information in company database for international money transfers and purchase of money orders. • Enhanced quality outcome through overseeing receipts, records, and withdrawals also boosting accountability by balancing the cash drawer. Show less