Chirag Lakhwani

Head of Business Development & Partnerships at STRABL
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Contact Information
Location
Dubai, AE

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Experience

    • United Arab Emirates
    • Financial Services
    • 1 - 100 Employee
    • Head of Business Development & Partnerships
      • Sep 2023 - Present

      United Arab Emirates

    • United Arab Emirates
    • Financial Services
    • 1 - 100 Employee
    • Partner Success Manager
      • Sep 2021 - Aug 2023

      United Arab Emirates - Successfully grew the revenue , Helping the company achieve their monthly targets - Successfully grew the revenue from inactive/ dead Enterprise and Mid level merchants - Responsible of managing new and existing merchants and building long lasting business relations - Responsible for partnerships with FinTechs/Banks/Payment Processors - Responsible of overlooking the process of new merchant onboarding - Collaborating with various departments (Sales,Ops,Marketing,Risk,CS) to… Show more - Successfully grew the revenue , Helping the company achieve their monthly targets - Successfully grew the revenue from inactive/ dead Enterprise and Mid level merchants - Responsible of managing new and existing merchants and building long lasting business relations - Responsible for partnerships with FinTechs/Banks/Payment Processors - Responsible of overlooking the process of new merchant onboarding - Collaborating with various departments (Sales,Ops,Marketing,Risk,CS) to efficiently onboard new merchants - Created incentive structure for existing Enterprise & Mid merchants and increased Gross Merchandise Value (GMV) - Responsible of creating strategy for less active merchants by collaborating with various departments (Sales,Ops,Marketing,CS) to increase their GMV - Improved and streamlined the process of all departments - Responsible of educating/training and solving any issues of merchants and becoming their main point of contact - Collaborate with marketing to create strategy and increase visibility - Responsible of sharing competitor feedback - Conduct mystery shopping to ensure that our merchants are well trained Show less

    • Sales Manager
      • Sep 2020 - Aug 2021

      United Arab Emirates - Successfully grew the number of daily new paying users - Responsible of acquiring & onboarding new merchants on the platform - Responsible of building and managing the network of B2B & B2C Direct & Indirect sales partners (POS) across the UAE - Build a team of in-house professional's and managed a team of sales executives - Increased the market reach and availability in malls, hypermarkets & supermarkets - Onboarded new partner agencies to run promotional campaigns and… Show more - Successfully grew the number of daily new paying users - Responsible of acquiring & onboarding new merchants on the platform - Responsible of building and managing the network of B2B & B2C Direct & Indirect sales partners (POS) across the UAE - Build a team of in-house professional's and managed a team of sales executives - Increased the market reach and availability in malls, hypermarkets & supermarkets - Onboarded new partner agencies to run promotional campaigns and successfully promote the product & services Show less

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Key Account Manager
      • Mar 2018 - Aug 2020

      United Arab Emirates - Responsible of Business Development - Client sourcing and management - Promoter/ hostess management - Event reporting & analysis - Event operations & logistics - Campaign strategizing

    • Australia
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Sales Manager
      • Dec 2015 - Feb 2018

      Dubai, United Arab Emirates - Successfully achieved monthly targets of the assigned locations - Managed a team of 5 sales supervisors and 60 sales promoters - Build Huawei's presence in market from ground-up - Maintained strong relations with partners & managers - Responsible of setting monthly targets & achievements for the team - Terminal image building & maintenance - Marketing strategy planning - Outlet PSI management

    • Sales Team Lead
      • Oct 2014 - Nov 2015

      United Arab Emirates - Managed a team of 40 sales promoters - Successfully achieved sales team targets - Responsible of sales team recruiting and training - Stock management and daily reports

    • United States
    • Software Development
    • 200 - 300 Employee
    • Brand Ambassador
      • Jul 2011 - Sep 2014

      United Arab Emirates - Promoted Microsoft/Nokia smartphones in various outlets across UAE - Achieved & Exceeded monthly sales target

Education

  • London City College
    Bachelor of Business Administration - BBA
    2009 - 2012
  • Sharjah Indian School
    Completed 12th CBSE, Business/Commerce, General

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