Experience

Silverdrop - HR and Payroll Services

• Australia
• Human Resources
• 1 - 100 Employee

• Consultant

  • Sep 2020 - Present



DOOLEYS LIDCOMBE CATHOLIC CLUB LTD

• Australia
• Hospitality
• 1 - 100 Employee

• Senior Project Management Officer

  • Apr 2017 - Sep 2020

  Managed end-to-end implementation of:o WFM Software – Tambla etivity (replacing legacy system)o Payroll/HR Software – Frontier iChris (replacing legacy system)(WFM and Payroll software were integrated with each other and SAP.)o Recruitment Software Implementation – Recurit Advantage Turbo (new – replace manual processes)• Post project system support – nature of support included technical, configuration and business rule/process interpretation; plus change management. • Process review - post implementation reviews for optimisation and how the system can best support this. • Annual Software Upgrades - vendor management, user testing and approval for go live.• Implementation of contactless Facial Recognition clocks for clock-in and clock-out by staff for timesheeting purposes.• New Gaming System - managed requirements gathering and RFP, through to Business Case and commencing implementation.• Stakeholder management - internal stakeholders (including Executive level), vendors and project consultants.• Supported CFIO in other projects such as Hire to Retire Audit and Workforce Planning Optimisation.• Project Support on Microsoft Teams and OneDrive roll-out.



The Hill Eatery Restaurant and Bar

• Manager / Shareholder / Licensee

  • 2013 - Jan 2017

  Business Development:o Marketing activities including newsletters to subscribers, instagram, twitter and facebook accountso Promotion and Management of events for standard calendar dates (eg Valentine’s Day) and bespoke ticketed events (eg Farm to Table Meet the Suppliers, Showcase Australian Wines, Get Smoked).o Promotion and management of all group bookings, functions and catering opportunities. Functions ranged from 10pax to full venue hire (120pax) utilising set menus and drinks packages for a range of events such as birthday's, engagement parties and product launches. Catering jobs ranged from corporate team workshop breakfast/lunch, to boardroom dinners and Christmas parties. o PR Launch Party for Bar/venue expansion (working with an external PR company)o Collaborate with suppliers/partners for events and offers to increase traffico Create and Manage offers to increase trade during quiet periods and increase spend per headFont of House:o Host and Service Delivery (breakfast, lunch and dinner, 7 days)o Build relationships with the local’s – they are the lifeblood of our neighbourhood gemo Recruit and on-board new staff; Team management; Roster creationFinancial:o Manage wage costs to a 27-30% budget of turnovero Monitor kitchen management of food costs to 33%o Meet turnover targets through service delivery, events and functions, marketing activitieso Monthly Liquor stocktakeFood and Beverage:o Develop a wine list delivering on our local ethical ethos; used a number of lo-fi wineso Manage new menu implementation including staff tasting, tasting reference notes, POS set up



Talent2

• Australia
• Staffing and Recruiting
• 300 - 400 Employee

• Project Manager, Learning

  • Oct 2007 - Dec 2012

  • Managed a team of writers, designers and developers to deliver a range of learning projects (both online and face to face) for various clients. Project values ranged from $5,000 up to $1 million.• Lead a creative team to secure a $1 million project through a pitch against other vendors – the largest project for the team in 5 years. • Client Relationship Management for ongoing and increased business/projects.• Client Stakeholder Management across their business units for successful implementation of the training software; stakeholders included SMEs, Learning Managers, IT.• Management of people resources to ensure project delivery according to schedule, budget and specification. • Delivery of learning software projects according to high quality assurance standards set by both ourselves and our clients.



Sydney Opera House

• Australia
• Performing Arts
• 400 - 500 Employee

• Online Project Manager

  • Aug 2005 - Oct 2007

  Management of all marketing activities relating to the Sydney Opera House Website, sale of Performance Tickets, subscriber newsletters, internal and external marketing. Collaboration with internal stakeholders, event managers and designers to deliver marketing support Management of all marketing activities relating to the Sydney Opera House Website, sale of Performance Tickets, subscriber newsletters, internal and external marketing. Collaboration with internal stakeholders, event managers and designers to deliver marketing support



Contractor

• Sweden
• Construction
• 1 - 100 Employee

• Marketing - Contract Account Manager

  • 2003 - 2005

  Management of various marketing projects (B2C & B2B) from client brief, through concept development, design, execution and implementation on behalf of the Agency's Clients. Ability to 'hit the ground running' while contracting picking projects up at various stages. Management of various marketing projects (B2C & B2B) from client brief, through concept development, design, execution and implementation on behalf of the Agency's Clients. Ability to 'hit the ground running' while contracting picking projects up at various stages.



Foote, Cone & Belding

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • 2001 - 2001



Euro RSCG

• Advertising Services

• Account Executive

  • 1999 - 2000



Carr Clark Rapp Collins

• Account Executive

  • 1996 - 1998