Experience

Rieker Shop

• Germany
• Retail Apparel and Fashion
• 1 - 100 Employee

• Retail Assistant

  • Jun 2022 - Present

  Delivering excellent customer service to ensure daily store sales targets are met and exceeded. This includes providing recommendations, handling complaints, upselling on subsidiary products, and increasing rates of subscription to the ‘VIP Club’ loyalty scheme. Responsible for running the till, booking goods in, assembling visually-pleasing shop displays, and liaising with the Head Office (situated within the same building) through email correspondence and via in-person meetings. Delivering excellent customer service to ensure daily store sales targets are met and exceeded. This includes providing recommendations, handling complaints, upselling on subsidiary products, and increasing rates of subscription to the ‘VIP Club’ loyalty scheme. Responsible for running the till, booking goods in, assembling visually-pleasing shop displays, and liaising with the Head Office (situated within the same building) through email correspondence and via in-person meetings.



Chris Lewis Marketing

• Digital Marketing Services

  • Sep 2019 - Present

  Produced a market research report of Philpotts, commissioned by SPAR, where an analysis of consumer statistics informed recommendations to optimise its online presence. Advertising promotional discounts for Zaberdast on its social platforms through self-edited digital media content. Delivering effective guidance on social media strategy, through which a client was able to maximise Instagram following by 150% in several months, generating increased sales. Launching the Ninju brand on social media, plying strategies for organic growth and through ads, which I successfully ran and managed on Facebook Business Suite.



Cosimo Art

• United Kingdom
• Internet Marketplace Platforms
• 1 - 100 Employee

• Content Marketing Intern

  • Jul 2022 - Dec 2022

  Working one day per week in The Exchange in Birmingham as a Content Marketing Intern alongside academic and social commitments to continue the development of my digital skills. - Performed a full website audit and from my recommendations, made the necessary amendments to the code. - Produced a ‘Brand Guidelines’ document to ensure continuity between the work of all employees/interns to support the needs of a growing team. - Analysing site metric data, specifically focusing on the blog page, to establish which content is fit for re-purpose to drive clicks. - Creating on-trend content for social media and organising the planning calendar, primarily through Canva.



Luther Marketing Group

• United Kingdom
• Business Consulting and Services

• Content Creator

  • Dec 2021 - Apr 2022

  Served as an integral member of the content creation team, providing valuable contributions to every brainstorm meeting. These included using my experience leveraging SEO to improve how written and visual content was produced, generating a large bank of content ideas, and identifying broader opportunities for online growth as a platform. Produced blog content on a variety of current cultural, political, and environmental topical issues now published on ‘The Inclusion Post’, as linked below. Served as an integral member of the content creation team, providing valuable contributions to every brainstorm meeting. These included using my experience leveraging SEO to improve how written and visual content was produced, generating a large bank of content ideas, and identifying broader opportunities for online growth as a platform. Produced blog content on a variety of current cultural, political, and environmental topical issues now published on ‘The Inclusion Post’, as linked below.



Engage Interactive

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Marketing Intern

  • Sep 2021 - Sep 2021

  Wrote and presented, using my knowledge of SEO, a self-led UX report to the delivery team, performed website audits for several clients such as Manahatta and Banyan, made useful contributions to a variety of meetings, and participated in a number of ‘Adobe Masterclass’ clinics ran by the digital team. Wrote and presented, using my knowledge of SEO, a self-led UX report to the delivery team, performed website audits for several clients such as Manahatta and Banyan, made useful contributions to a variety of meetings, and participated in a number of ‘Adobe Masterclass’ clinics ran by the digital team.



Digital Glue Ltd

• United Kingdom
• Marketing Services
• 1 - 100 Employee

• Marketing Intern

  • Aug 2021 - Aug 2021

  Created a long-term Google Ads strategy for a client following a report produced on which platform suited their brand best, in addition to writing blog content for them to accompany this task. Performed several website audits for a select list of clients and following this, leveraged their SEO and SEM by fixing broken links, replacing poor quality images, and adding alt text. Created a long-term Google Ads strategy for a client following a report produced on which platform suited their brand best, in addition to writing blog content for them to accompany this task. Performed several website audits for a select list of clients and following this, leveraged their SEO and SEM by fixing broken links, replacing poor quality images, and adding alt text.



Make More Noise Limited

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Public Relations Communications Intern

  • Jul 2021 - Jul 2021

  Conducted market research on current trends to create the most apt, targeted content for each of the agency’s platforms, alongside producing and editing digital content for its YouTube channel. Assisted with the development, writing and distribution of approved press releases. Enhanced copywriting skills through writing, editing and re-purposing a variety of blog content for the agency and its client base. Conducted market research on current trends to create the most apt, targeted content for each of the agency’s platforms, alongside producing and editing digital content for its YouTube channel. Assisted with the development, writing and distribution of approved press releases. Enhanced copywriting skills through writing, editing and re-purposing a variety of blog content for the agency and its client base.


Market Harborough Football Club
• Cafe Assistant

  • Aug 2018 - Oct 2019


John Lewis Partnership

• United Kingdom
• Retail
• 700 & Above Employee

• Work Experience

  • Jul 2018 - Jul 2018

  Following a successful independent pitch to the Head of IT and Delivery, I was invited to spend some time in several key departments within the John Lewis Partnership Head Office. I learnt a huge amount there, being able to sit in on several real consumer testing sessions, giving a real insight into their UX and AI process. Their marketing strategies were incredibly interesting, specifically the work they were doing at that time to increase foot fall in their stores by improving the quality of customer experiences.