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Experience

    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • Technical Sales Consultant
      • 2014 - Present
    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • HIE Project Manager-IT Consultant
      • 2012 - 2013

      Responsible for all Project Management activities associated with health information exchange (HIE) interface integration. Accountable for health system’s successful strategic initiative to become the preferred reference lab for numerous community physician offices. Identify sponsors and key stakeholders to engage team members including IT, Lab, vendor partners, and local practices. Define project scope and requirements necessary to guide entire project lifecycle to completion. Facilitate and lead cross-functional project team meetings to ensure that executive sponsors are represented appropriately. Show less

    • Personal Banker
      • 2010 - 2012

      Financial Consultant and Business Banking Specialist. Responsible for acquiring and deepening customer relationships. Managed loans, investments, and business accounts while driving new product offerings and initiating new monetary deposits. Consistently ranked in top 10% of sales performers within region of 100+ peers. Financial Consultant and Business Banking Specialist. Responsible for acquiring and deepening customer relationships. Managed loans, investments, and business accounts while driving new product offerings and initiating new monetary deposits. Consistently ranked in top 10% of sales performers within region of 100+ peers.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Account Manager
      • 2007 - 2010

      Obtained and managed hospital and healthcare network accounts while assisting the Regional Business Manager by providing technical assistance, directing medical device vendor partner relationships, and managing contracts and licensing. Guided sales channel by providing information relevant to operations handoff, and resolving customer issues. Call ponits included Laboratory, Critical Care, Information Technology, and Material Management decision makers. Generated and converted $3.8M towards total territory annual quota. Recognized as the Top Earning Territory in 2007 and 2008 out of 6 territories. Provided outstanding account management resulting in contract renewals of 98% through 2009. Interacted as liaison between Sales and Contract Administration. Mentored and trained new Account Manager. Show less

    • Marketing Consultant-Critical Care Informatics
      • 2009 - 2009

      Responsible for marketing brand awareness of new critical care informatics solutions. Executed strategic sales and marketing plans for emerging healthcare IT organizations's product line. Portfolio included a suite of FDA regulated IT products and services designed to measure, support, and improve patient outcomes in critical care settings. Responsible for marketing brand awareness of new critical care informatics solutions. Executed strategic sales and marketing plans for emerging healthcare IT organizations's product line. Portfolio included a suite of FDA regulated IT products and services designed to measure, support, and improve patient outcomes in critical care settings.

    • Product Manager
      • 2003 - 2006

      Managed and maintained relationships with 10 of the leading Point of Care medical device vendors resulting in 3 major software releases. Performed market analysis, defined product requirements, coordinated software validation/verification, and developed product launch plans to manage complete software lifecycle for 12 projects. Led numerous cross-functional teams, including staff from Business Development, IT, Engineering, and Operations to coordinate successful product launches. Defined roles and cross functional responsibilities that resulted in accountability and efficiency to meet product management objectives. Initiated, developed, and maintained relationships with existing customers and Point of Care medical device vendor partners to facilitate input and feedback for future software versions during marketing requirements integration. Served on the RALS® Advisory Board, managing relationships with premier customers for product marketing enhancements and customer-driven initiatives. Show less

    • Project Manager
      • 2000 - 2003

      Handled all project management aspects for more than 70 health system data management and LIS interface integrations. Involved and engaged appropriate internal and client staff, including hospital IT and laboratory personnel. Managed health system accounts throughout the Point of Care data management implementation project phase. Aligned laboratory staff and IT teams to define project process and procedures. Organized and arranged necessary internal resources to achieve successful product implementations. Supported sales staff to maintain prompt installation and response timelines. Show less

Education

  • Appalachian State University
    Bachelor of Science (BS)
    1997 - 2000
  • Appalachian State University

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