Experience

CGL Consulting

• Canada
• Professional Training and Coaching
• 1 - 100 Employee

• President

  • Sep 2020 - Present

  Canada CGL Consulting is a management consultancy that helps organizations improve equity, employee engagement, and organziational performance through a strategic focus on diversity, equity, and inclusion (DEI). Services Offered: • Diversity, Equity, and Inclusion training for leaders, managers, and employees at all levels. • Cultural Competence Training. • Cultural Competence Assessments and Development using the IDI (Intercultural Development Inventory). • Executive and… Show more CGL Consulting is a management consultancy that helps organizations improve equity, employee engagement, and organziational performance through a strategic focus on diversity, equity, and inclusion (DEI). Services Offered: • Diversity, Equity, and Inclusion training for leaders, managers, and employees at all levels. • Cultural Competence Training. • Cultural Competence Assessments and Development using the IDI (Intercultural Development Inventory). • Executive and Leadership Coaching. • DEI Council or Committee Onboarding and Development. • Employee Resource Group Onboarding and Development. • Strategic Planning. • Employee Listening Sessions/Focus Groups. • Stakeholder Interviews and Analysis. • Guided Analysis using the Global Diversity and Inclusion Benchmarks (GDIB). • Benchmarking Studies. • Development of Frameworks or Terms of Reference for DEI Councils, Committees, and Employee Resource Groups. • Supplier Diversity Program Development and Support. • Ad hoc consulting support. CGL Consulting has pledged to donate 10% of revenues generated from consulting work using the GDIB to the Centre for Global Inclusion (a charity which produces the GDIB free of charge). Show less



Centennial College

• Canada
• Higher Education
• 1 - 100 Employee

• Professor, Centennial Certificate in Leadership and Inclusion

  • Aug 2020 - Present

  Virtual Instructor for the fully-online 4-course Certificate in Leadership and Inclusion.



University of St. Michael's College at the University of Toronto

• Faculty Member for Corporate Social Responsibility & Sustainability Graduate Diploma

  • 2008 - Present

  Toronto Faculty member for the University of Toronto St. Michael's Certificate Program in Corporate Social Responsibility, lecturing on Diversity, Equity and Inclusion as an Essential Component of CSR. For more information on the Certificate in Corporate Social Responsibility, please see this website: http://csr-stmikes.ca/ https://www.csr-stmikes.ca/faculty-and-staff



Canadian Centre for Diversity and Inclusion (CCDI)

• Canada
• Business Consulting and Services
• 1 - 100 Employee

• Senior Director, Consulting and Partnerships

  • Jan 2017 - May 2020

  Toronto, Canada Area Cathy led CCDI’s consulting service delivery teams - including the Learning, Measurement and Analytics, Consulting, and Knowledge Solutions teams. Additionally, Cathy provides executive coaching, cultural competence, strategy development, and change management consulting, as well as training services to CCDI’s clients. Cathy's areas of responsibility included: Leading CCDI's intercultural competence consulting services which include: • IDI (Intercultural Development Inventory)… Show more Cathy led CCDI’s consulting service delivery teams - including the Learning, Measurement and Analytics, Consulting, and Knowledge Solutions teams. Additionally, Cathy provides executive coaching, cultural competence, strategy development, and change management consulting, as well as training services to CCDI’s clients. Cathy's areas of responsibility included: Leading CCDI's intercultural competence consulting services which include: • IDI (Intercultural Development Inventory) cultural competence assessments of leadership teams, working groups, and individuals • IDI guided development and coaching • Cultural competence training and development programs for leadership teams, managers, and all employees • Cross-cultural and bias-free recruiting training Leading the development and delivery of diversity and inclusion strategies for CCDI Consulting clients, which may include: • current state inclusivity assessments of organizations • working sessions with client teams for strategy development • strategy development • change management guidance and consulting. Providing a range of consulting and research services including: • Development of diversity and inclusion reference tools • Development of diversity and inclusion metrics and measurement plans • Benchmarking studies • Policy and program development/ evaluation Providing a range of training and development programs for public- and private-sector organizations, as well as educational institutions, in the following areas: • Diversity Fundamentals (aka "Diversity 101") • Diversity and Inclusion Bootcamp for Executive Teams and Boards • The Business Case for Diversity and Inclusion • Inclusive Leadership • Conscious and Unconscious Bias • Reducing Bias in Recruiting and Talent Management • Diversity and Inclusion as part of Corporate Social Responsibility (CSR) / Sustainability • Diversity and Inclusion Council or Committee on-boarding and training • Employee Resource Group leadership training

• Director, Knowledge Services

  • Nov 2012 - Dec 2016

  Toronto, Canada Area Cathy's role: • Led the CCDI’s research and knowledge services portfolio, conducting major research, overseeing research projects, and curating and overseeing the exclusive members-only Knowledge Repository (Canada's largest e-library of diversity, inclusion, and equity research, tools, templates, articles, and videos). • Author of the CCDI's 5 toolkits for diversity practitioners • Author of the groundbreaking report: What Gets Measured Gets Done: Measuring the Return on Investment… Show more Cathy's role: • Led the CCDI’s research and knowledge services portfolio, conducting major research, overseeing research projects, and curating and overseeing the exclusive members-only Knowledge Repository (Canada's largest e-library of diversity, inclusion, and equity research, tools, templates, articles, and videos). • Author of the CCDI's 5 toolkits for diversity practitioners • Author of the groundbreaking report: What Gets Measured Gets Done: Measuring the Return on Investment of Diversity and Inclusion, the only publicly available report that examines diversity measurement practices in Canadian organizations, • Co-Author of Supplier Diversity in Canada - the first and only national benchmarking study on Supplier Diversity in the Canadian market. (Reports and toolkits available free at www.ccdi.ca) • Developed strategic Diversity, Inclusion, Employment Equity, and cultural competence strategies, initiatives, and learning programs and tools for employer partners and clients. • Oversaw the See Different high school program. • Wrote articles for trade publications and delivered presentations and workshops on CCDI research, cultural competence, unconscious bias, and other D&I topics.

• Lead Developer, Centennial Certificate in Leadership and Inclusion

  • 2014 - 2015

  Toronto, Canada Area The Centennial Certificate in Leadership and Inclusion was developed in partnership by CCDI and Centennial College with the goal of educating today’s professionals to become the inclusive leaders of tomorrow. As part of a collaborative team from CCDI and Centennial, Cathy developed the content of this four-course fully-online certificate, and was the primary instructor for the first cohort when the program launched. For more information, see this link:… Show more The Centennial Certificate in Leadership and Inclusion was developed in partnership by CCDI and Centennial College with the goal of educating today’s professionals to become the inclusive leaders of tomorrow. As part of a collaborative team from CCDI and Centennial, Cathy developed the content of this four-course fully-online certificate, and was the primary instructor for the first cohort when the program launched. For more information, see this link: http://ccdi.ca/products/diversity-leadership/leadership-inclusion/ Show less



University of Toronto, School of Continuing Studies

• E-Learning Providers

• Instructor, Teaching Diverse Adult Learners

  • Jan 2013 - Dec 2014

  Toronto Occasional lecturer delivering cultural competence training sessions to instructors at the School of Continuing Studies at the U of T.



BMO Financial Group

• Senior Advisor, Diversity & Inclusion

  • May 2011 - Aug 2011

  Developed cultural competence training courses for leadership. Develop diversity metrics for 7 lines of business.



Aon Hewitt

• United States
• 1 - 100 Employee

• Canadian Corporate Social Responsibility and Diversity Specialist

  • Feb 2008 - May 2011

  Toronto, Canada Area Led and operationalized Hewitt's diversity and inclusion (D&I) and corporate social responsibility (CSR) strategies in Canada. In the D&I portfolio this included overseeing the development, implementation and ongoing management of all strategic diversity initiatives, diversity training, coaching and mentoring programs, employee resource groups, diversity councils, cultural celebration events and awareness campaigns, and diversity measurement and reporting initiatives for Hewitt’s… Show more Led and operationalized Hewitt's diversity and inclusion (D&I) and corporate social responsibility (CSR) strategies in Canada. In the D&I portfolio this included overseeing the development, implementation and ongoing management of all strategic diversity initiatives, diversity training, coaching and mentoring programs, employee resource groups, diversity councils, cultural celebration events and awareness campaigns, and diversity measurement and reporting initiatives for Hewitt’s Canadian workforce, as well as internal communications and budget management for all programs. In the CSR portfolio, this included managing the Canadian community relations program, overseeing employee volunteerism programs, corporate philanthropy initiatives, and pro bono service offerings across Canada. Additionally, Cathy led the development and implementation of an environmental sustainability strategy for Canada, and led the establishment of Hewitt’s global sustainability policy team. Show less



Hewitt Associates

• United States
• 1 - 100 Employee

• Canadian Community Relations Leader & Executive Assistant

  • 2005 - 2008

  Toronto, Canada Area Developed, implemented, and managed the Canadian community relations strategy and five-year plan for Hewitt, overseeing employee volunteerism programs, corporate philanthropy initiatives, and pro bono service offerings across Canada. Additionally, led the implementation of Hewitt’s first green team. Coordinated diversity and inclusion initiatives, training and events for Canadian employees. Delivered crosscultural competence training. Also served as Executive Assistant to President… Show more Developed, implemented, and managed the Canadian community relations strategy and five-year plan for Hewitt, overseeing employee volunteerism programs, corporate philanthropy initiatives, and pro bono service offerings across Canada. Additionally, led the implementation of Hewitt’s first green team. Coordinated diversity and inclusion initiatives, training and events for Canadian employees. Delivered crosscultural competence training. Also served as Executive Assistant to President, Consulting, Canada. Show less



Accelerated Connections

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Provisioning Coordinator

  • 2004 - 2005

  Concord, Ontario, Canada Responsible for the overall project management of DSL (high-speed internet) installation projects for clients.



MTS Allstream

• Canada
• 1 - 100 Employee

• Learning and Development Specialist

  • 2003 - 2004

  Toronto, Canada Area Coordinated major national projects, conferences, events, and corporate volunteerism programs and initiatives. Coordinated all logistics and communications for in-house corporate training across Canada. Developed and coordinated new employee orientation program, and facilitated orientation sessions. Created project plan and project managed delivery of over 195 training sessions to over 3,300 employees in 14 cities within 7 weeks during 4th quarter of 2003. Developed and implemented… Show more Coordinated major national projects, conferences, events, and corporate volunteerism programs and initiatives. Coordinated all logistics and communications for in-house corporate training across Canada. Developed and coordinated new employee orientation program, and facilitated orientation sessions. Created project plan and project managed delivery of over 195 training sessions to over 3,300 employees in 14 cities within 7 weeks during 4th quarter of 2003. Developed and implemented Allstream’s “My Community” corporate volunteerism program, as part of a team. Show less



AT&T Canada

• 1 - 100 Employee

• Personnel Administrator

  • 2000 - 2003

  Toronto, Canada Area Coordinated large corporate events, projects, and volunteer programs. Developed project evaluation and feedback processes for events and programs. Provided HR and benefits administration for 300+ employees in Ontario. Served as Executive Assistant to VP, Network Services. Supervised volunteer project teams for coordination of 14 fundraising events for 2002 United Way Campaign. Coordinated cross-departmental job shadowing program with hundreds of participants.



Harry Sherman Crowe Housing Co-operative

• Administrator / Bookkeeper

  • 1999 - 2000

  Toronto, Canada Area Managed finances, accounts payable, accounts receivable, payroll, investment portfolio, and fundraising events. Coordinated projects, committee meetings, general members meetings, and all internal communications.



Neill-Wycik Co-operative

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Bookkeeper

  • 1996 - 1999

  Toronto, Canada Area Account management, accounts receivable, managed Co-op parking facility. Communications, policy and by-law creation. Maintained website and created marketing brochures. Committee and volunteer management. Chaired a committee of volunteers to develop and implement of the Neill-Wycik Bursary Program.



Ontario Ministry of Housing

• Human Resources Administrative Officer

  • 1993 - 1995

  Toronto, Canada Area HR and benefits administration for entire department of contract employees who were on contracts with multiple funding organizations throughout Ontario. Managed training and development budget. Hired and supervised part-time and temporary staff. Created and implemented staff training needs assessment and development plan for entire department. Developed and implemented standardized performance management and HR reporting practices, where none previously existed.