Regional Sales Manager

• Dec 2022 - Present

I work as a Regional Sales Manager for Sales Focus, Inc, representing Constellation in Illinois. Constellation is the nation’s largest producer of clean, carbon-free energy and a leading supplier of energy products and services to businesses, homes, community aggregations and public sector customers across the continental United States. As a Regional Sales Manager, I hire, train, and manage a team of Outside Sales Representatives who work to help small businesses better understand and manage their utility bills. In addition, my role requires a good deal of travel, flexibility, on- and off-line communication, performance management, territory management, sales strategy, personal and professional development, to name several. Constellation provides: - Peace of mind with energy rate supply plans to protect against energy market fluctuations and give you budget certainty - Simple, transparent contracts so you can protect your bottom line and avoid surprises on your bills - Hassle-free switching (no service interruption or sign-up fees) Show less

Chief Financial Officer

• Sep 2020 - Present

State of the art energy supply, strategy, and efficiency consulting to mid sized to industrial and public agencies, and governments. Full Spectrum Energy Consultants addresses the diverse and emerging needs of American firms, nationally, to maximize the effectiveness of budget control and utility benefit. "Everywhere energy is, we are there." State of the art energy supply, strategy, and efficiency consulting to mid sized to industrial and public agencies, and governments. Full Spectrum Energy Consultants addresses the diverse and emerging needs of American firms, nationally, to maximize the effectiveness of budget control and utility benefit. "Everywhere energy is, we are there."

Market Manager

• Sep 2017 - Nov 2020

Sales Floor Team Memeber

• Feb 2015 - Aug 2017

Today all individuals shop for products and service in multiple ways, so our responsibility when a customer walks through our doors is to discover needs and most importantly wants, to educate on product quality reasons, have the customer visualize the product in their home, gain trust and a comfortable feeling of "I care" and will service them with enthusiasm. Today all individuals shop for products and service in multiple ways, so our responsibility when a customer walks through our doors is to discover needs and most importantly wants, to educate on product quality reasons, have the customer visualize the product in their home, gain trust and a comfortable feeling of "I care" and will service them with enthusiasm.

Midwest Sales and Marketing Director

• Jul 2009 - Jun 2013

Lead day-to-day task of client relations- training, servicing and supporting voice management solution in mobile arena. The primary focus is on developing and maintaining relationships with customers. Analyze work flow, evaluate systems and formulate plans. Recommend strategies and communicate the need(s) of the client to other members of a project team to ensure understanding of the clients' challenges and goals. Monitor progress against a set of benchmarks and metrics. Lead day-to-day task of client relations- training, servicing and supporting voice management solution in mobile arena. The primary focus is on developing and maintaining relationships with customers. Analyze work flow, evaluate systems and formulate plans. Recommend strategies and communicate the need(s) of the client to other members of a project team to ensure understanding of the clients' challenges and goals. Monitor progress against a set of benchmarks and metrics.

Director of Customer Care

• Jan 2007 - Feb 2008

Led GeoLearning’s commitment to superior customer care and a positive customer experience regardless the point of entry into the firm. Primary responsibility was to build, maintain, lead a customer care organization that was capable of providing the highest quality of customer service for customers that operations could support by utilizing excellent customer service skills, in-depth knowledge of company products, and operational support processes. Led GeoLearning’s commitment to superior customer care and a positive customer experience regardless the point of entry into the firm. Primary responsibility was to build, maintain, lead a customer care organization that was capable of providing the highest quality of customer service for customers that operations could support by utilizing excellent customer service skills, in-depth knowledge of company products, and operational support processes.

President

• May 1985 - May 2002

Achieved strong and sustainable revenue, market and profit contributions through expertise in business development, organizational development and performance management. • Honored as a nominee for Small Business Person of the Year – Sales Greater than 1Million, and recognized by Ziff-Davis at Fall Comdex. • Built productive partnerships with clients to achieve both their short-term tactical and long-term strategic goals and objectives. • Focused sales and marketing efforts in small to medium size businesses consistently providing excellent technical labor solutions: computer equipment selection, installation & support, application selection, installation & training, repair & maintenance. • Developed and integrated project team of complementary skills and competencies that shared expertise, transferred critical knowledge and strived to support our client’s ability to run their IT operations efficiently and cost-effectively. • Planned and orchestrated “self-managed” service and support centers for third-party technology providers. • Led successful custom application projects. • Outsourced right-fit technical labor solutions. • Conceptualized and defined a 24/7 technical support service organization serving Value-Added Providers. • Corporate Classroom Application Training and 24/7 Help-Desk Support. • Provided strong organizational leadership and active participation in key account sales and business development. Resulted in a significant gain in employee morale, productivity and sales performance Show less