Caryl Tan

Director of Agent Services at Reapfield Properties Powered by KW Malaysia
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Kuala Lumpur, MY
Languages
  • English Full professional proficiency
  • Mandarin Full professional proficiency
  • Cantonese Professional working proficiency

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Credentials

  • HTLAID004 Certificate of First Aid and CPR (Level 4 - Education and Care setting)
    CBD College
    Jul, 2018
    - Sep, 2024
  • Applied Behavioral Analyst Therapist Training Level 1
    Autism Behavioural Intervention Association
  • Certificate of Education Support/Integration Aide
    Monash University

Experience

  • Reapfield Properties Powered by KW Malaysia
    • Director of Agent Services
      • Jul 2021 - Present

      - Manage and conduct recruitment and onboarding processes for Real Estate Negotiators (REN) - Provide business administrative support and services to improve REN Experience and efficiency in their business - Monitor and follow-up with the wellbeing and performance of REN - Manage and oversee quality of services provided by the staff in the agent services team - Plan, coordinate, and oversee office calendar for training and events to enhance RENs' skills and knowledge - Curate and enhance administrative systems and processes in the office, streamlining workflows and increasing overall operational efficiency. - Analyse and report general office operations, training and events to management team - Manage and update social media accounts (Facebook and LinkedIn) for the office - Provide training in utilizing technology tools relevant for the RENs business Show less

  • Autism Link
    • Education Administration Programs
    • 1 - 100 Employee
    • ABA Behavioural Therapist
      • Apr 2019 - Apr 2021

      Received staff of the month award within first six months of assuming the role of therapist - Implement Individualised Education Program (IEP) and behaviour intervention plans applying Applied Behaviour Analysis (ABA) as guided by Case Supervisors for clients (aged 4 - 20) with Autism Spectrum Disorder (ASD) - Design daily lesson plan, inclusive of learning targets, learning procedures and setup, and types of assistance that can be provided to assist the learning process. - Assist Supervisor in troubleshooting and improving the stages and processes of teaching and learning. - Record lesson’s data, compose daily case updates and monthly case updates to track progress, identify and analyse client’s skill deficits, develop solutions to the issue. Show less

  • Home Based Intervention
    • ABA Behavioural Therapist
      • Aug 2018 - Dec 2018

      - Utilize and apply ABA principles in psychological and educational techniques in therapy - Work in a one-on-one setting with client on the Autism Spectrum Disorder (ASD) with a psychologist customized ABA Program - Utilize and apply ABA principles in psychological and educational techniques in therapy - Work in a one-on-one setting with client on the Autism Spectrum Disorder (ASD) with a psychologist customized ABA Program

  • PANDORA
    • Sudan
    • Farming
    • Retail Sales Assistant
      • Oct 2017 - Jan 2018

      - Achieved daily top sales of Pandora products during off-peak season - Agile and assigned with different roles each shift - Provide quality customer service and recommendations according to the likings of customer - Achieved daily top sales of Pandora products during off-peak season - Agile and assigned with different roles each shift - Provide quality customer service and recommendations according to the likings of customer

  • Kumon Australia & New Zealand
    • Australia
    • Education Administration Programs
    • 300 - 400 Employee
    • Tutor
      • Aug 2016 - Feb 2017

      - Tutor pre-school and primary school students English and mathematics - Work closely with parents to update child’s progress and how to assist their child in completing their worksheets - Correct worksheets and worksheet data recording - Tutor pre-school and primary school students English and mathematics - Work closely with parents to update child’s progress and how to assist their child in completing their worksheets - Correct worksheets and worksheet data recording

Education

  • Monash University
    Bachelor of Psychology, Psychology
    2016 - 2018
  • Waverley Christian College
    Victoria Certificate of Education (VCE)
    2014 - 2015
  • Sekolah Menengah Kebangsaan Damansara Jaya
    Malaysian Certificate of Education (Sijil Pelajaran Malaysia)
    2009 - 2013

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