Experience

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  Ott Insurance Agency

  • Wisconsin Rapids, WI

  • Customer Services Agent

    • Feb 2019 - Present
    • Wisconsin Rapids, WI
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  Self employed

  • Stevens Point, Wisconsin

  • Communication Specialist

    • Jun 2008 - Present
    • Stevens Point, Wisconsin

    Providing written, artistic and digital media communication for businesses and individuals.

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  Sentry Insurance/Dairyland

  • Stevens Point, WI

  • Customer Service Professional

    • 2018 - Present
    • Stevens Point, WI

    • Perform pre-underwriting screening• Verify coverage, evaluate submitted bills, and authorize payments• Advise customers of billing policies and procedures and process policy changes• Resolve customer inquiries and maintain customer relations• Complete administrative tasks and input customer inf...

• 

  AIG

  • Stevens Point, WI

  • Assistant Underwriter

    • Nov 2014 - May 2018
    • Stevens Point, WI

    Provides administrative/clerical support for the underwriting unit by gathering information and preparing files and applications for the underwriting process. Communicates with brokers, the insured and other departments on routine question/information. Assist underwriters in preparation of policy...

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  AALG Technologies

  • Plover, Wisconsin

  • Independent Contractor

    • Mar 2013 - May 2018
    • Plover, Wisconsin

    Responsibilities include: documentation support, technical and promotional writing, Social Media, product recommendation, technical trouble shooting and problem solving, Customer visits, training and location audits, business support and audits as needed. Supporting new product and IT solutions ...

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  Foster Parent - Portage County

  • Portage County

  • Licensed Foster Mother

    • Dec 2014 - Aug 2015
    • Portage County

    Noun 1. foster-parent - a person who acts as parent and guardian for a child in place of the child's natural parents but without legally adopting the childfoster parent - defender, guardian, protector, shielder - a person who cares for children and young peoplefoster-mother - a woman who is a...

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  StarWorks Marketing & Communications www.st...

  • Stevens Point, WI

  • Co-Owner Marketing/PR Consultant

    • Jan 2005 - Feb 2013
    • Stevens Point, WI

    •Provide professional services for the purpose of marketing a full-service marketing/advertising agency (attend public events, purchase media, secure customers, develop advertising and promotional pieces, billing and receiving)•Execute marketing services for a variety of large and small business ...

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  State Farm Insurance

  • Licensed Customer Support Representative

    • Feb 2012 - Jan 2013

    •Provide remarkable customer service before, during and after the sale: process claims, pre-qualify, collect payments, complete, update, and make changes to accounts•Write and bind coverage, auto, home, life, health, business•Coordinate marketing programs and sales promotions•Assist in all admini...

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  Stevens Point Area Catholic Schools

  • Parent / Volunteer/ Marketing and Retention Team Member

    • 2000 - 2013
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  Private Brand: Let's Talk, Top Topics for W...

  • 1010 WSPT Talk Radio

  • Radio Talk Show Host

    • Jan 2008 - Jan 2009
    • 1010 WSPT Talk Radio

    Talk show designed to address women's issues, interesting topics ranging form the light-hearted to the very serious. This show is owned by Carolyn Laude. As the host Carolyn planned topics and questions, coordinated recordings with the radio studio (most shows were done live), secured guests,...

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  Skyward

  • Stevens Point, Wi

  • Marketing/PR Manager

    • Jan 1994 - Dec 2004
    • Stevens Point, Wi

    Marketing & Public Relations Manager-Skyward, Inc.January 1994 – December 2004•Created and managed a new, in-house marketing department•Executed all direct marketing programs, new product launches, brand development, public relations and event planning projects•Participated in training and cu...

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  Sentry Insurance

  • Market Development Supervisor

    • 1986 - 1993

    • Implemented and development marketing programs that launched several innovative insurance policies and programs• Supervised a 15-30 part-time employee staffed (based on project needs) in-bound and outbound call center that supported personal lines, commercial lines and Dairyland Motorcycle insu...