Experience

Club Assist - Asia Pacific

• Sales & Operation’s Manager - WA/SA/NT

  • Aug 2021 - Present

• National Account Implementation Manager - Business Development

  • Jul 2020 - Aug 2021

  Lead and manage implementation of new business end-to-end, maintaining communication throughout the course of the project to meet customer expectations.Engage Sales, Product & Services and Operations to validate new business scope as it pertains to customer contract documents, technical specifications and data analytics to ensure correct technologies are selected to support customer requirementsTranslate business requirements into a robust, scalable design and drive proper change control through the life-cycle of the projectProvide day-to-day direction to cross-functional implementation state teams and best practices to the customers on deploying the products within their environment.Interact directly with various customer representatives, ranging from senior operations to warehouse operations and end-users.Collaborate with customer and operations leadership to ensure all processes are adhered to throughout the implementation process.Create documentation that enables the transition from implementation to post implementation BAU

• Automotive Services Manager - Roadservice and Wholesale NSW & ACT

  • Jul 2018 - Jun 2020

  Head of Services across NSW & ACT business- RoadService- Mobile Vehicle Inspections - Retail + Trade- Car Electrics - Retail + Wholesale- Batteries - Retail + WholesaleResponsible for NSW & ACT Motoring Club Services operations, coach and mentor leaders, strategy & growth initiatives. Internal & external stakeholder management, sales and budgeting forecast, Project lead, Relationship, Contractor & Employee management, WH&S and Issues management

• Sales Manager NSW & ACT

  • Mar 2014 - Jul 2018

  Responsible for NSW Sales & Auto Glass EBIT, Sales Strategy & Growth initiatives, Internal & external stakeholder management, sales and budgeting forecast, Project lead, People and Relationship management, New Business, WH&S and Issues management



Coca-Cola Amatil

• New Zealand
• Retail
• 1 - 100 Employee

• District Sales Manager

  • Mar 2012 - Mar 2014

  Coaching and developing Team Sales Managers, resource allocation, induction program lead, training facilitator, Sales and Incentive strategy development and implementation, sales forecast and budgeting

• Market Coordinator

  • Jul 2011 - Mar 2012

  State Manager Support, facilitate and coordinate Business Development Executive, Induction program, Onboarding coaching & development, In-trade Program coordination, OH&S & communications lead

• Team Sales Manager

  • Mar 2007 - Jul 2011

  Operational / National & Key Account Management / Grocery & Patroluem / Licensed

• Sales Consultant

  • Aug 2004 - Jul 2007

  Customer service and relationship management, route management and daily planning to achieve KPIs, develop & implement business initiative to customer base, achieve budget sales, volume and contribution targets



Woolworths Supermarkets

• Australia
• Retail
• 700 & Above Employee

• Customer Service

  • Jan 2002 - Aug 2004

  Cash management, customer service, rostering, staff training and register operator Cash management, customer service, rostering, staff training and register operator