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Bio

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Hello! I'm Carlton Smith Sr, currently based in Baltimore, Maryland. I have a diverse background in the hospitality and customer service industry, with extensive experience in roles such as Operations Supervisor at Giant Delivers and various positions in bars and restaurants. My skills include hospitality management, menu development, and public relations, which I have honed over years of working in fast-paced environments. I hold a High School Diploma from Crossland High School, where I was part of the Marine Corps JROTC program. I'm passionate about delivering excellent service and fostering teamwork, and I thrive in roles that allow me to connect with people and enhance their experiences.

Experience

    • Warehouse Supervisor
  • Home Chef
    • Baltimore, Maryland, United States
    • Warehouse Supervisor
      • Nov 2023 - Present
      • Baltimore, Maryland, United States
  • Giant Delivers
    • Baltimore, Maryland, United States
    • Operations Supervisor
      • Sep 2022 - Nov 2023
      • Baltimore, Maryland, United States

      Supervised, directed, organized, and coordinated daily staffing and workload to ensure delivery schedules are met.Identified and resolved operational issues that affect shipping, receiving, or inventory control operations with Shift Manager on a continuous basis.Maintained a safe work environment...

  • Amazon
    • Baltimore, Maryland, United States
    • Process Assistant
      • Aug 2019 - Aug 2022
      • Baltimore, Maryland, United States

      Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.Collaborated with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives

  • Cinghiale
    • Baltimore, Maryland
    • Head Bartender
      • Jul 2014 - Dec 2019
      • Baltimore, Maryland

      Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, n...

  • MGM National Harbor
    • Washington D.C. Metro Area
    • Assistant Beverage Manager
      • Nov 2016 - Jul 2017
      • Washington D.C. Metro Area

      Investigated and resolved complaints regarding cocktail quality, service, or accommodations. Monitored employee and patron activities to ensure liquor regulations are obeyed. Observed and evaluated workers and work procedures to ensure quality standards and service, and complete disciplinary acti...

  • Hard Rock International
    • Baltimore, Maryland
    • Trainer/ Server/ Bartender
      • Mar 2012 - Jul 2014
      • Baltimore, Maryland

      Provided prompt, courteous service to customers during heavy rush periods, completing an average of 40 transactions per hour.Developed repeat business by establishing close and lasting relationship with guest.Marketed special events and shows via social media.

  • United States Marine Corps
    • Twentynine Palms, CA
    • Assistant Supply Chief
      • Dec 2000 - Mar 2007
      • Twentynine Palms, CA

      Oversee day to day operations in production areaDeveloped new employees and created new stations for board plan studentsManaged units budget worth $50M through effective inventory and reconciliations

Education

  • 1993 - 1997
    Crossland High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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