Experience

Worldwide Biopharma Corp
• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Vice President of Commercial Operations

  • May 2021 - Present


Marken

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Manager

  • Oct 2016 - Jun 2019

  Marken is a clinical supply chain subsidiary of UPS, dedicated 100% to the pharmaceutical and life sciences industries. Re-organization and implementation of new procedures, streamlining services activities, improving productivity and on-time performance. ● Responsible for managing, motivating, and evaluating the performance of 22+ employees within operational departments including identifying training and development needs. ● Managing a GDP cold chain/time sensitive, high volume operation for life science industry worldwide ● Analyze Operations KPIs and develop several strategic plans to meet 99.5% on-time performance. ● Responsible for creating and implementing SOP’s, COP’s for life sciences. Managing document processes such as a workflows and position responsibilities ● Support RFP team/Director of Operations LATAM, customer-focused market research and operational due-diligence that led to the creation of several differentiated service options and new revenue streams. ● Developed premium service partners in the Caribbean, negotiated import and delivery services, saving approximately 45% the first year. ● Analyzed the cost-effectiveness of the various services providers, re-negotiate service rate with US customs broker and packaging provider resulting on a total reduction of 55% in services fees the first year. ● Effective interacting with Quality coordinator, maintaining compliance with Marken global quality management systems, CAPA system, CTU qualification, calibrations and preventive maintenance program. Show less



MNX Global Logistics

• France
• Transportation/Trucking/Railroad

• Operations Manager LATAM

  • Dec 2013 - Jul 2016

  Premium Global Logistics company providing time critical transportation solutions for Life Science, Aviation (AOG), Financial and Entertainment industries. Appointed by MNX COO to develop the MNX MIA station from the ground up, focused on extending MNX to Latin American and the Caribbean market. Led the business operation development team in sourcing and implement new business operation model for the region. • Developed premium service partners throughout Latin America and the Caribbean, integrating them into the MNX global network. Negotiate service rate with airlines and US customs broker resulting on a total reduction of 68% in customs brokerage services fees. • Responsible for client interactions and presentations of international capabilities for Latin America, consistently exceeded financial and operational performance targets for domestics and international locations. • Performed customer-focused market research and operational due-diligence that led to the creation of several differentiated service options and new revenue streams. • Support sales team with the new business opportunities creating and implementing SOP’s for Life Science and Aviation (AOG) verticals within the region. • Developed and implemented quality service performance programs to insure continued level of growth and progressive improvement. Show less



BIOLAT Worldwide

• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Regional Operations Manager

  • Jan 2008 - Oct 2013

  Joined BIOLAT at the point of inception, launched business, worked on the growth, and develop a new service provider alternative in the global transportation & logistics solutions for the Life Science industry. • Worked directly with marketing and IT teams to create brand identity & company website. Responsible for U.S. government operational permits and communications with regulatory agencies (TSA) • Responsible for creating and implementing SOP’s, airlines sourcing management and a global logistics network. • Created new opportunities for our Asian and European market supported them in the Americas with our premium logistic services. • Led contract negotiations with airline companies and customs brokers, resulting on a total reduction of 68% in customs brokerage services fees and 15% on air transportation services. • Team leader of company's wide integrated systems (Website, client management, billing/accounting, reports and operations) Show less



Allyn International - G.E. Routing Center

• Project Manager

  • Mar 2003 - Nov 2007

  Joined NAFTA team dedicated in the optimization of the shipping process for General Electric Power Systems accounts in NAFTA region. Working with G.E. (G.E. Oil & Gas, G.E. Aero Energy, G.E. Nuclear, G.E. Hydro, G.E. Medical & G.E. Wind) and it vendor with their transportation logistic projects throughout North and South America. • Responsible for the Implementation and follow-up of Six Sigma Projects on E-Auction savings geared towards measuring transportation reduction costs on projects in/out the NAFTA region. Proven saving for G.E. of $1.8M due to streamlining processes. • Developed NAFTA instructive procedures manual, followed by NAFTA team training program & implemented performance and quality improvement processes in order to maintain a continual level of growth. Resulted in on-time delivery enhancement from 70% to 95%. • Negotiated transportation, handling and delivery contract agreement for all legal truck load with Domestic and International trucking providers, saving approximately 25% the first year. Show less



Ocasa Inc.

• United States
• Utilities

• International Operations Auditor

  • Apr 2002 - Oct 2002

  Responsible for Ocasa's operations network audit in Latin America. Created process to unify the operational procedures and standards, mainly in the time critical for Life Science industry.• Responsible for manage document processes, such as workflows and position responsibilities, Examine existing procedures and opportunities for streamlining activities to improve productivity and on-time performance• Developed and implemented a Life Science procedures manual in compliance with the IATA regulation. Trained company staff and agent network in Latin America.• Developed and implemented quality service performance program to insure continue level of growth and progressive improvement. Show less

• Operations Manager

  • Oct 1999 - Apr 2002

  Appointed by board of directors (CEO and Operation and Finance director), assignment to re-structure the New York office operational challenges, staff re-assignment, audit and review workplace.• Manage, motivated, and evaluated performance for 44 employees within operational departments including Imports/Exports, Transportation, Warehouse and Inventory Control• Responsible for manage document processes, such as workflows and position responsibilities, examine existing procedures and opportunities for streamlining activities to improve productivity and on-time performance• Re-negotiated handling and delivery costs with agents (Europe, Africa and Asia), resulting of 26% saving in direct service costs.• Re-organization and implementation of new procedures and services in order to create a more efficient and cost-effective operation. Analyzed the cost-effectiveness of the various services providers.• Created monthly statistics and analysis of services Show less

• Operations Supervisor

  • Feb 1998 - Oct 1999

  Supervising all employees and duties concerning dispatching, shipping (imports & export), verify and control all re-dispatched shipment, route formats, daily supervision of pick up time in Miami.• Improved support services and upgraded agents network in the Latin America region.• Responsible for coordinating all special services and projects from inception to conclusion.



Halbart Express

• Network Manager of Latin America

  • Mar 1995 - Jan 1998

  Consolidate freight transportation company dedicate to provide service to a courier companies Responsible worldwide. • Responsible for all Latin America’s agencies operations. * Established offices in Rio de Janeiro, Santiago de Chile, Caracas, Tegucigalpa and San Pedro Sula. • Created operations procedures that directly improved services and relations with our agents in Sao Paulo, Asuncion and Mexico. • Assisted sales, customer service and operations teams with plan implementation of reduction of costs and process improvements. • Worked closely with the accounting department on all client rates structures. Show less