Project Operations Manager

• Jul 2021 - Present

Associate Director, Business Operations

• Nov 2015 - May 2020

Built operations from scratch for launching new properties across the country. Developed both remote and local work-streams for Launch Operations. Managed innumerable projects directly, ranging from small to large, with varied budgets, deliverables, and stakeholders both internal and external. Implemented process improvement through strategic iteration on workflows cross-functionally. Developed a reputation for working through complex challenges with a focus on downstream impacts across the organization. Show less

Project Manager

• 2010 - 2016

Coordinated with multiple volunteer and contracted teams to build and operate Center Camp Cafe for the Burning Man event. Built templates for timelines and important milestones for planning and implementation phases. Managed complex dependencies and interpersonal dynamics in an extraordinarily stressful (and also fun!) environment. Coordinated with multiple volunteer and contracted teams to build and operate Center Camp Cafe for the Burning Man event. Built templates for timelines and important milestones for planning and implementation phases. Managed complex dependencies and interpersonal dynamics in an extraordinarily stressful (and also fun!) environment.

Independent Business Owner

• Apr 2014 - Nov 2015

Built a small cleaning company for residential, commercial, and short term rentals. Developed client relationships, cleaning schedules, training materials, and marketing materials. Employed 3 people part time as independent contractors. Built a small cleaning company for residential, commercial, and short term rentals. Developed client relationships, cleaning schedules, training materials, and marketing materials. Employed 3 people part time as independent contractors.

Operations Consultant

• Jan 2014 - May 2014

Utilized my understanding of cleaning and operations to help set up existing homes as Short Term Vacation Rentals. Built a team of cleaners, and implemented inventory tracking for all consumables and hard goods. Utilized my understanding of cleaning and operations to help set up existing homes as Short Term Vacation Rentals. Built a team of cleaners, and implemented inventory tracking for all consumables and hard goods.

House Cleaner

• May 2012 - Aug 2013

This Portland grown company prided itself on personalized cleaning of homes and offices using all natural products. Working here impressed upon me the art of cleaning. I really enjoyed making a person's day brighter by giving them detailed and efficient service. Clients often complimented my warm personality and dedication to their satisfaction. I cleaned houses alone, coordinated with other cleaners to finish larger spaces, and trained new hires when necessary. This Portland grown company prided itself on personalized cleaning of homes and offices using all natural products. Working here impressed upon me the art of cleaning. I really enjoyed making a person's day brighter by giving them detailed and efficient service. Clients often complimented my warm personality and dedication to their satisfaction. I cleaned houses alone, coordinated with other cleaners to finish larger spaces, and trained new hires when necessary.

Manager

• Jul 2011 - Aug 2013

Assisting in the opening of Violet Star Tattoo utilized a wide array of my professional skills including the writing and implementation of Standard Operating Procedures, and daily operations of the business. In addition to creating forms and filing systems that aligned with state mandates and maintaining safe sterilization techniques in the clean-room, I was also the first point of contact for potential clients. Assisting in the opening of Violet Star Tattoo utilized a wide array of my professional skills including the writing and implementation of Standard Operating Procedures, and daily operations of the business. In addition to creating forms and filing systems that aligned with state mandates and maintaining safe sterilization techniques in the clean-room, I was also the first point of contact for potential clients.

Assistant Manager

• Jul 2006 - Aug 2011

Peet's developed a knowledge and passion in me for quality coffee. I sustained coaching relationships with staff in order to ensure standards of drink making, cleanliness and customer service, as well as bridging effective communication between upper management and staff. Inventory with subsequent ordering, running an efficient floor, overseeing staff trainings and policy implementation were some of my responsibilities. Prioritizing the day for the store and making sure necessary tasks are completed, then re-prioritizing when the unexpected arises was a constant in my position. As a result, I have developed an eye for the larger picture. Show less