Lulu Cao

Senior HR Director at Ipsos in Singapore
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Contact Information
Location
HK
Languages
  • Mandarin Native or bilingual proficiency
  • English Full professional proficiency
  • Cantonese Full professional proficiency

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Pam M.

Lulu was my Regional HR Partner in our Asia operations when I was the Global HR Manager for General Motors' Global IT organization. Lulu is a talented, learning agile HR partner. She proactively works to understand her client's business strategy and anticipated challenges and designs HR solutions to comprehensively address business needs. She has a natural ability to build strong relationships with leaders at all levels of the organization to truly position herself as a partner. Lulu's role as the Regional HR Business Partner was a challenging role, as we were experiencing great change in Asia at the time. Lulu constantly provided the HR leadership and perspective needed to ensure the talent strategy was aligned with the business growth strategy and to ensure that the needs of the Asia operations were understood and comprehended in our Global strategies. I look forward to the the opportunity to work with Lulu again!

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Credentials

  • The Leadership Circle Consultant Certification
    The Leadership Circle
    Dec, 2020
    - Sep, 2024
  • Finding and Retaining High Potentials
    LinkedIn
    Sep, 2018
    - Sep, 2024

Experience

    • Singapore
    • Market Research
    • 1 - 100 Employee
    • Senior HR Director
      • Jan 2021 - Present
    • France
    • Market Research
    • 700 & Above Employee
    • HR Director
      • Mar 2018 - Dec 2020
    • United Kingdom
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Head of Human Resources
      • Jun 2016 - Mar 2018

      - Provide business strategic and operational advice, supporting Hong Kong team to cover overseas business expanding from HR perspectives including US and Europe market - Responsible for overall HR management - Address cultural and organizational problem in partnership with business leaders and advise on issues relating to senior leaders - Contribute to the achievement of financial results - Provide business strategic and operational advice, supporting Hong Kong team to cover overseas business expanding from HR perspectives including US and Europe market - Responsible for overall HR management - Address cultural and organizational problem in partnership with business leaders and advise on issues relating to senior leaders - Contribute to the achievement of financial results

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Manager Human Resources
      • Jun 2014 - Jun 2016

      - Manage FGPA HR matters covering mainland China (i.e. Staffing, C&B, Talent Management) - Set up FGPA HR related infrastructure (i.e. Employee handbook, commercial insurance, payroll channel etc) - Cover FGPA mainland China labor issues - Key driver in Strategizing and implementing the company intergrated talent management at a global level - Key driver in developing and executing the training strategy within FGP at a regional level - Manage relationship with Moonray heandquater, the business and the FIL side ensuring an overarching allignment - Manage vendor relationships to support internal HR vision and mission

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • HR Deputy Director, SGMW
      • Jan 2013 - Jun 2014

      - Key Driver in implementing systematic Talent Management process in the organization- Oversee the development & implementation of different layers of training programs to cover SGMW all 3 defined group (management team, technical team and front-line worker team)- Optamize the Performance Management Process for SGMW and enhance the performance driven culture- Manage the training and development operations in SGMW- Supervise SGMW HRBP group- Manage relationship with agencies, schools and universities identified as strategic partners- Co-Manage the HR department with HR Director- Maintain connections with GM to ensure alignment- Provide coaching service to GM employees (most are from GM Leadership team). (Was certified as GM internal coach in 2011)- Support SGMW East and West Plants to pass GMS BIQ3.

    • Regional HR Business Partner
      • Jan 2010 - Dec 2012

      - Work with GMIO Function Leader (IT, Communications and Powertrain Engineering regional Vice Presidents) to identify, develop, engage and retain talents for the right job at the right time.- Drive and facilitate the HRM Committee, adhering to global processes and ensuring flawless follow-up of agreed upon action items.- Proactively manage the people agenda for the customer (Staffing, Compensation & Benefits, Talent Identification & Development, Progression & Succession, and Employee engagement & retention)- Act as an employee advocate, and provide constructive feedback to the customers

    • Consultant
      • Jun 2007 - Oct 2009

Education

  • University College London, U. of London
    Master of Science (MSc), Psychoanalysis and Developmental Psychology
    2005 - 2006
  • University of Nottingham
    Bachelor of Science (BSc), Psychology

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