Candice Poindexter

Customer Service Representative at Accredo Health
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Contact Information
Location
Memphis, Tennessee, United States, US

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Experience

    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Nov 2020 - Present

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Processor
      • Apr 2017 - Nov 2020

      Processed collected specimens such as, bacteria cultures orblood samples. Filed lab supply orders, verified lab tests and filed required documents for patients. Processed collected specimens such as, bacteria cultures orblood samples. Filed lab supply orders, verified lab tests and filed required documents for patients.

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Laboratory Assistant
      • Apr 2015 - Apr 2017

      Lab Assistant /Medical Assistant Administrative duties include: answering telephones, greeting patients, updating and filing patients'medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping. Lab Assistant /Medical Assistant Administrative duties include: answering telephones, greeting patients, updating and filing patients'medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Enrollment Specialist
      • Feb 2015 - Apr 2016

      Provided excellent services to patients; answered patientinquiries and explained eligibility criteria; performed data entry ensured entry into Medicare and healthcare programs.Corresponded with managers and branch office; assisted in insurance filing and billing Provided excellent services to patients; answered patientinquiries and explained eligibility criteria; performed data entry ensured entry into Medicare and healthcare programs.Corresponded with managers and branch office; assisted in insurance filing and billing

    • 1 - 100 Employee
    • Floor Staff/ Cashier
      • Oct 2011 - Oct 2013

      meet and greet with customers, by providing advice, recommend products, answer any questions a customer might have, and attempt to make customers feel understood. meet and greet with customers, by providing advice, recommend products, answer any questions a customer might have, and attempt to make customers feel understood.

    • Resident Assistant
      • Jun 2009 - Jun 2013

      patient care aide include taking hospitalpatients' temperature, blood pressure, pulse, and respiration; assistingpatients with basic tasks, such as bathing, dressing, and eating; preparing and administering some medications; collecting specimens for lab tests; monitoring patients patient care aide include taking hospitalpatients' temperature, blood pressure, pulse, and respiration; assistingpatients with basic tasks, such as bathing, dressing, and eating; preparing and administering some medications; collecting specimens for lab tests; monitoring patients

    • Patient Care
      • Oct 2010 - Feb 2012

      Caregivers work in the home and help their clients with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework. Caregivers help clients make and keep appointments with doctors, provide or arrange transportation and serve as a companion for their clients. Caregivers work in the home and help their clients with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework. Caregivers help clients make and keep appointments with doctors, provide or arrange transportation and serve as a companion for their clients.

    • United States
    • Warehousing
    • 1 - 100 Employee
    • Packer/Picker/Shipping
      • Feb 2005 - Feb 2010

      Mark and label containers, container tags, or products, using marking tools. 2) Measure, weigh, and count products and materials. 3) Examine and inspect containers, materials, and products in order to ensure that packing specifications are met. Also verifies and keeps records on incoming and outgoing shipments and prepares items for shipment by performing the following duties to quality and productivity standards. Operates lift trucks or hand trucks to convey, move or hoist materials to proper departments or areas.

Education

  • University of Phoenix
    B, Health/Health Care Administration/Management
    2012 - 2016
  • Penn Marc Center
    externship, Medical/Clinical Assistant
    2007 - 2007
  • High-Tech Institute-Dallas
    Associate of Science (A.S.), Medical/Clinical Assistant
    2005 - 2007
  • Trezevant High School
    Diploma, Social Sciences
    1996 - 2000

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