Assessora de Qualidade e Desenvolvimento

• Jun 2023 - Present

Facilities Service Center Representative

• Jan 2019 - Jul 2021

Evaluated client requests and prioritized them according to the urgency of the situation Communicated with various levels of management and arranged viable solutions Streamlined standard operating procedures which resulted in lower work order errors Collaborated in writing the Facilities Management’s operational manual and conducted staff training Ordered stock supplies for University Custodial Services Evaluated client requests and prioritized them according to the urgency of the situation Communicated with various levels of management and arranged viable solutions Streamlined standard operating procedures which resulted in lower work order errors Collaborated in writing the Facilities Management’s operational manual and conducted staff training Ordered stock supplies for University Custodial Services

Veterinary Assistant

• Jul 2020 - Sep 2020

Performed pre-surgery and post-operation recovery procedures Measured vital signs and reported pertinent abnormal parameters Operated and sterilized surgical equipment Collaborated with the maintenance and inventory control of the clinic Assumed responsibility over check-in and boarding of animals Coordinated pet exercise and nutritional plans Provided accurate documentation of laboratory results and patient health reports Monitored patient activity during and after physical operations Prepared vaccines and watched for potential adverse reactions Show less

English Teacher

• May 2017 - Jul 2018