Experience

Rex Academy
• United States
• E-Learning Providers
• 1 - 100 Employee
• Operations Manager

  • Feb 2023 - Present

Rahm Academy
• United States
• Entertainment Providers
• President & Chief Instructional Officer for Music Industry Programs

  • Oct 2021 - Present


Community Journals

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Senior Client Services Manager

  • Aug 2021 - Feb 2023

• Client Services Manager

  • Sep 2020 - Aug 2021

  -Project manage select creative services projects and provide a high level of customer service to clients with effective communication, timely responses to requests and proactive resolution of potential issues-Collaborate with business development team on retention and upsell of current key account and house accounts and identify and own up-sell and cross-sell opportunities-Manage and prioritize work effectively to ensure internal deadlines, timetables and approvals are met, attend weekly internal sales meetings and sales calls with sales reps as needed and assist with proposal preparation, contracts, and ad entries Show less



Embassy Suites by Hilton Greenville Golf Resort & Conference Ctr

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Director of Event Operations

  • Oct 2019 - Sep 2020

  - Executed, on average, 10-40 banquet event orders for business meetings and social events in 44,000 square feet of convention and banquet space daily and navigated and inspected all aspects of logistics for each function - decor, entertainment, room setup, A/V, and identifying vendors - Supervised, trained, and guided banquet department staff of 20 servers, housemen and captains and directed daily work crews and conducted pre-meal/event meetings with service staff to prepare them to meet event needs and standards, especially those of our clients and guests - Attended and contributed to daily stand-up and banquet event order meetings, advocating for the needs and desires of both clients and staff Show less



Death Valley Entertainment

• United States
• Gambling Facilities and Casinos

• General Manager: Music Label, Events, and A&R

  • May 2014 - Jan 2020

  I launched a small (but mighty) music record label and event production company on the campus of Clemson University as part of a “community of practice” initiative to serve as an incubator where aspiring artists, managers, creators, business execs, and event producers could nurture their particular music-industry talents and interests. I oversaw the recruiting and training of all staff. I managed priority release campaign logistics from inception through to analysis. I implemented Best Practices across all release campaigns. I reviewed real-time data and drew actionable conclusions to reach set strategic goals. I served as the liaison among all internal departments. · Developed and recorded Rahm Fisher’s Ninevah which peaked at #4 in the Southeast (ATL) Region for 3 weeks, single peaked at #2 in the region for 5 weeks. · Linked the record label/production company with a Creative Inquiry course at the university; served as an Instructor of Community of Practice in Music, Media, Business Development, and Event Management. · Produced high-caliber, high-tech unique events, including: ü More Sound, More Light -- a live music showcase featuring label artists and special guests performing covers of famous artists who have died by suicide, mental health issues ,or addiction. ü TigerTown Top 10 -- a regional talent search for an artist showcase that attracted an audience of 250+ music supporters and featured 10 artists from 3 states. The winner received a cash prize and a recording contract. ü Hotter Than July – a major summer showcase featuring DVE artists. ü Last Day to Drop – a major student event in partnership with a local bar showcasing DVE artists. ü DVE Presents: The Gauntlet – a quarterly private showcase enabling every artist on the label to perform for A&R team and invited industry professionals and other stakeholders. ü Back 2 School Bash – a major student event at Clemson University showcasing DVE artists. Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Artist Manager

  • Aug 2010 - Sep 2019

  I holistically managed the personal and professional direction of aspiring recording artists and songwriters – creating and implementing strategies, content, branding, and the social footprint around each artist’s positioning in the marketplace. I advised artists based on metrics, popular musical trends, and industry knowledge. I used data and expertise to develop and elevate their musicianship and X-factor – ever striving to advance artists to the next stages in their career. I led the coordination of artist schedules for special events, promotional visits, performances, and video/photo shoots. I networked, booked, and produced shows for artists. I booked studio time, produced and supervised production of music and visual content, and advised on marketing strategies. · Worked with and developed over 20 local and regional Hip Hop & R&B artists, including: Cole Connor, Rahm Fisher, Mic Allen, TEV, lil' vamp, and River Chile. · Managed 3 artists who hit over 100,000 streams total in one year across several different platforms, and one artist who made a playlist curated by Spotify. Show less



Watt Family Innovation Center

• Event Planner In Charge

  • Aug 2016 - Nov 2017

  - Spearheaded the planning and execution of various events (including meetings, fundraising events, symposiums, academic conferences, and banquets) for a vast and diverse clientele - Authored and implemented several redesigned event planning protocols for event planning/operations staff and clients to help conserve time, reduce costs and streamline communication and productivity - Facilitated partnerships with other staff, departments, catering, and local vendors to arrange and assure requested services for events Show less