Callum McNeil
Manager of Business Development at Tykans Group Inc.- Claim this Profile
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Bio
LinkedIn User
Callum is a highly conscientious business continuity and IT expert with a deep, proven stack of skills. He leads through his work ethic, influences objectives across an organization and naturally inspires others to contribute. His work retains a colossal reputation long after he transitions into new roles, to the point where his name becomes synonymous with a project objective itself. Highly recommended.
Ken Jones, CEM CBCP HSA
Callum was instrumental in laying the business continuity foundation across TC Energy’s lines of business. His expertise, optimism and energy motivate all those with whom he connects.
LinkedIn User
Callum is a highly conscientious business continuity and IT expert with a deep, proven stack of skills. He leads through his work ethic, influences objectives across an organization and naturally inspires others to contribute. His work retains a colossal reputation long after he transitions into new roles, to the point where his name becomes synonymous with a project objective itself. Highly recommended.
Ken Jones, CEM CBCP HSA
Callum was instrumental in laying the business continuity foundation across TC Energy’s lines of business. His expertise, optimism and energy motivate all those with whom he connects.
LinkedIn User
Callum is a highly conscientious business continuity and IT expert with a deep, proven stack of skills. He leads through his work ethic, influences objectives across an organization and naturally inspires others to contribute. His work retains a colossal reputation long after he transitions into new roles, to the point where his name becomes synonymous with a project objective itself. Highly recommended.
Ken Jones, CEM CBCP HSA
Callum was instrumental in laying the business continuity foundation across TC Energy’s lines of business. His expertise, optimism and energy motivate all those with whom he connects.
LinkedIn User
Callum is a highly conscientious business continuity and IT expert with a deep, proven stack of skills. He leads through his work ethic, influences objectives across an organization and naturally inspires others to contribute. His work retains a colossal reputation long after he transitions into new roles, to the point where his name becomes synonymous with a project objective itself. Highly recommended.
Ken Jones, CEM CBCP HSA
Callum was instrumental in laying the business continuity foundation across TC Energy’s lines of business. His expertise, optimism and energy motivate all those with whom he connects.
Experience
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Tykans Group Inc.
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Canada
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Information Technology & Services
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1 - 100 Employee
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Manager of Business Development
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May 2022 - Present
Managing growth, marketing, social media, website, sales, and partnerships. Proud partners with Genesys, Cloudera, Pure Insights, Call Journey, PCI Pal, and CX Index.
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Business Relationship Manager
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Sep 2021 - May 2022
Partnering with businesses to provide exceptional omni-channel customer experiences with Genesys and customizing & automating communication solutions such as Mass Notifications. Reach out to me, if you're curious!
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Senior Business Analyst
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Jan 2020 - Sep 2021
Project Manager and Business Analyst for Genesys Contact Centre, ServiceNow, Genesys / ServiceNow integration, and Google AI / Genesys / ServiceNow Integration.SharePoint and Teams Administrator.Tykans Support Centre of Excellence.Customer facing SharePoint collaboration.Internal and customer business analysis.Tykans Connect communication tool Business Analyst and Support
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TC Energy
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Canada
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Oil and Gas
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700 & Above Employee
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Business Continuity, Major Incident, Probelem Management, and Disaster Recovery Lead
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Jul 2007 - Jan 2020
Lead Major Incident response, communication, and preparation. IS Emergency Response representative and coordinator. Problem Management Lead. IS Disaster Recovery Lead. IS Business Continuity Lead and Chair of the Corporate Business Continuity Program. Incident Command System ICS 100 & 200 certified. Information Services Communications Lead. Mass Communications Administrator.
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Business Continuity, IS Major Incident, and Configuration Management Lead
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2007 - Jan 2020
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IS Business Continuity and Major Incident Lead
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Jan 2016 - Sep 2019
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Education
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Southern Alberta Institute of Technology (SAIT)
Cisco Network Academy (CCNP) -
PBSC by IBM
Microsoft Certified Systems Engineer (MCSE)
Community
