Caitlin Herman

Compliance and Marketing Specialist at The Metropolitan Tea Company
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Location
CA
Languages
  • English -
  • French -

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Experience

    • Canada
    • Wholesale
    • 1 - 100 Employee
    • Compliance and Marketing Specialist
      • Oct 2015 - Present
    • Canada
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • Orders and Scheduling Coordinator
      • Jul 2014 - Aug 2015

      Responsible for tracking and tracing containers from multiple databases. Schedule appointments with customers for containers, by email or phone, while coordinating with the dispatch office to ensure deliveries can be done at the time and date specified by the customer. Update customers on status of shipments, delays, extra charges and deal with any questions or concerns clients may have on a daily basis. Responsible for tracking and tracing containers from multiple databases. Schedule appointments with customers for containers, by email or phone, while coordinating with the dispatch office to ensure deliveries can be done at the time and date specified by the customer. Update customers on status of shipments, delays, extra charges and deal with any questions or concerns clients may have on a daily basis.

    • Canada
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Office Assistant and Production Worker
      • Jul 2007 - Feb 2014

      Prepared and assisted with the quality control of all merchandise, performed data entry for shipping orders and invoices, established and maintained confidential company files, and organized mail. Promoted and sold products while maintaining good customer relations with life-long clients, and proactively worked to attract prospective buyers. Executed receptionist duties and provided administrative and executive support, including assisting the comptroller with financial tasks, proofreading and editing official correspondence, and improving the website.

    • Kitchen Manager and Waitress
      • May 2011 - Aug 2013

      Managed the kitchen and dishwashing staff, and in charge of preparing and altering all meals to fit the dietary needs of the customers. Conducted regular inventory checks, placed orders for new supplies, and ensured the kitchen met inspection standards. Waitressed and worked at the cash register when needed. Managed the kitchen and dishwashing staff, and in charge of preparing and altering all meals to fit the dietary needs of the customers. Conducted regular inventory checks, placed orders for new supplies, and ensured the kitchen met inspection standards. Waitressed and worked at the cash register when needed.

    • Access Services Student Assistant
      • 2011 - 2013

      Managed a busy circulation desk, which included using the computer to track all materials, using the register to deal with monetary transactions, and assisting with all clerical duties. Taught patrons to use computer programs to research and retrieve information, assisted in the recovery of materials, and answered all inquiries related to the library and school. Responsible for stack maintenance and organization while also supervising the library to ensure it remained a quiet and studious environment.

Education

  • Mount Allison University
    Bachelor of Arts (B.A.), Psychology
    2009 - 2013
  • Trinity College School, Port Hope, Ontario
    High School Diploma, 11 and 12
    2007 - 2009

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