Brian Peterson
Solution Engineer at mPowered IT, Inc.- Claim this Profile
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Bio
Kerri Gibson
I had the opportunity to work with Brian on many occasions at CCH Small Firm Services and each time was a great pleasure. Not only was he helpful in resolving my IT needs, but conducts himself with the upmost professionalism and courtesy.
Kim Manuel
Brian is an exceptional leader in the IT field and will be an asset to any company. During the 22 years that I worked with Brian, he led his teams with enthusiasm and an exceptional work ethic. Brian takes pride in making sure the IT infrastructure meets the needs of the business. He makes it a point to understand the needs of the business before implementing an IT plan.
Kerri Gibson
I had the opportunity to work with Brian on many occasions at CCH Small Firm Services and each time was a great pleasure. Not only was he helpful in resolving my IT needs, but conducts himself with the upmost professionalism and courtesy.
Kim Manuel
Brian is an exceptional leader in the IT field and will be an asset to any company. During the 22 years that I worked with Brian, he led his teams with enthusiasm and an exceptional work ethic. Brian takes pride in making sure the IT infrastructure meets the needs of the business. He makes it a point to understand the needs of the business before implementing an IT plan.
Kerri Gibson
I had the opportunity to work with Brian on many occasions at CCH Small Firm Services and each time was a great pleasure. Not only was he helpful in resolving my IT needs, but conducts himself with the upmost professionalism and courtesy.
Kim Manuel
Brian is an exceptional leader in the IT field and will be an asset to any company. During the 22 years that I worked with Brian, he led his teams with enthusiasm and an exceptional work ethic. Brian takes pride in making sure the IT infrastructure meets the needs of the business. He makes it a point to understand the needs of the business before implementing an IT plan.
Kerri Gibson
I had the opportunity to work with Brian on many occasions at CCH Small Firm Services and each time was a great pleasure. Not only was he helpful in resolving my IT needs, but conducts himself with the upmost professionalism and courtesy.
Kim Manuel
Brian is an exceptional leader in the IT field and will be an asset to any company. During the 22 years that I worked with Brian, he led his teams with enthusiasm and an exceptional work ethic. Brian takes pride in making sure the IT infrastructure meets the needs of the business. He makes it a point to understand the needs of the business before implementing an IT plan.
Experience
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mPowered IT, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Solution Engineer
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Jun 2022 - Present
Managed Service Provider team member supporting businesses across the US. Managed Service Provider team member supporting businesses across the US.
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President
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Feb 2016 - Sep 2022
Focusing on hardware repair and software services for business and individuals. Focusing on hardware repair and software services for business and individuals.
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Meggitt PLC
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United Kingdom
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Architecture and Planning
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1 - 100 Employee
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Global Data Center Support Analyst Level 3
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Oct 2015 - Jan 2016
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Director of Information Technology
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Jun 2007 - Aug 2015
Served as a member of the Senior Management Team. Managed a $4.5 million a year budget for hardware and software. Led a team of 20 technology experts to support the infrastructure needs across multiple sites. Designed and implemented a 20 rack data center with in row cooling, UPS, and generator power that was responsible for processing over 250 million electronic transactions per year. Consolidated 4 nationwide company locations into one location in Kennesaw. Implemented ITIL based service desk with incident, request, and problem handling. Implemented a streamlined change management process. Managed facility upgrades to power and cooling. Implemented and maintained security controls at a government contractor level based on FISMA and NIST-800-53. Project Manager for infrastructure related projects. Show less
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Universal Tax Systems
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Software Development
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1 - 100 Employee
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Information Technology Manager
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Jun 1996 - Jun 2007
Promotion from Customer Service Manager to new position focused on technology. Managed a $2.5 million a year budget for hardware and software. Created and lead a new technology group to support the growing infrastructure. Led a team of 15 to support the company’s network, servers, desktops, and telephony. Implemented security documentation to pass NIST 800-53, SOX, and PCI security audits. Transition from a DOS based environment to a Windows based environment. Launched Windows domain authentication to replace Novel directory tree authentication. Show less
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Customer Service Manager
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Sep 1991 - Jun 1996
Created a customer facing technical support and customer service team. Conducted internal training on software. Implemented Customer Service and Technical support processes. Negotiated with temporary staffing firms to hire seasonal employees. Managed call center queues using Avaya based tools.
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Education
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2003 - 2009
Shorter College
Bachelor's Degree, Business Administration
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