Hospitality Specialist

• Jan 2021 - Present

Freelance Writer

• Jan 2020 - Feb 2021

• Write articles for online blogs varying in topic • Meet tight deadlines; maintain communication between myself and manger • Streamlined product blog creation process • Write articles for online blogs varying in topic • Meet tight deadlines; maintain communication between myself and manger • Streamlined product blog creation process

Intern

• Jan 2020 - Mar 2020

• Prepared food, welcomed guests and ensured the event went smoothly • Served customers in-store and café • Assisted in placing orders and putting items away in the store and café • Maintained cleanliness in store, cabins, hall area, and bathrooms • Prepared food, welcomed guests and ensured the event went smoothly • Served customers in-store and café • Assisted in placing orders and putting items away in the store and café • Maintained cleanliness in store, cabins, hall area, and bathrooms

Food Service Worker

• Sep 2019 - Jan 2020

• Accurately and politely took customer’s orders both on the counter and drive-through • Handled cash payments and gave correct change • Cleaned and stocked to ensure faster service • Accurately and politely took customer’s orders both on the counter and drive-through • Handled cash payments and gave correct change • Cleaned and stocked to ensure faster service

Intern

• Jan 2019 - May 2019

• Assembled and mailed out information packets for people (that requested it) • Managed ICTB’s Facebook account • Edited public calendar online; adding new events happening in the county • Organized filling system • Assembled and mailed out information packets for people (that requested it) • Managed ICTB’s Facebook account • Edited public calendar online; adding new events happening in the county • Organized filling system

Front Desk Staff

• Jul 2018 - Oct 2018

• Ensured the guest had an enjoyable stay and handled all questions and complaints properly • Assigned housekeeping • Made reservations both over the phone and in-person • Checked-in/out guests while ensuring paperwork was signed and filled out properly • Took down breakfast and washed dishes • Cleaned breakfast room, lobby, front desk area and kept up with the laundry • Posted payments for prepaid reservations • Handled cash and card payments • Ensured the guest had an enjoyable stay and handled all questions and complaints properly • Assigned housekeeping • Made reservations both over the phone and in-person • Checked-in/out guests while ensuring paperwork was signed and filled out properly • Took down breakfast and washed dishes • Cleaned breakfast room, lobby, front desk area and kept up with the laundry • Posted payments for prepaid reservations • Handled cash and card payments

Cashier

• Oct 2017 - Jul 2018

• Checked customers out quickly and efficiently • Handled payments in both cash and card and gave change when needed. • Operated the register, cleaned area, and was a self-checkout host on occasion • Checked customers out quickly and efficiently • Handled payments in both cash and card and gave change when needed. • Operated the register, cleaned area, and was a self-checkout host on occasion