Experience

Ficeda Accessories

• Australia
• Wholesale
• 1 - 100 Employee

• BUSINESS RELATIONSHIP MANAGER

  • Jul 2017 - Present

  • Achieving set monthly sales and margin targets • Working with customers to identify requirements, creating solutions and ensuring a smooth sales process to grow their business. • Maintain and develop my client base thought regular visitation structure weekly and monthly • Activity participating in product promotions and merchandising of products at both dealer and retail level. • Attending to dealer complaints and queries in a timely manner • Conducting in store dealer sales training at every visit.



BikeBiz

• Retail
• 1 - 100 Employee

• Service Advisor

  • Jul 2016 - Jul 2017

  • Customer service and enquiries • Booking BMW and Triumph customer bikes in for services • Updating customers on progress of services and repairs daily • Processing and completing warranty claims • Parts ordering for job cards • Customer service and enquiries • Booking BMW and Triumph customer bikes in for services • Updating customers on progress of services and repairs daily • Processing and completing warranty claims • Parts ordering for job cards



On Two Wheels

• 1 - 100 Employee

• Parts and accessories Manager

  • Nov 2014 - Jul 2016

  • Customer service for accessories and spare parts • Stock ordering and daily orders with suppliers • Organizing stock display • Customer credits and suppliers returns • Invoice receiving in store • Training staff • Thorough product knowledge • Setting department targets • 4 person staff department • Customer service for accessories and spare parts • Stock ordering and daily orders with suppliers • Organizing stock display • Customer credits and suppliers returns • Invoice receiving in store • Training staff • Thorough product knowledge • Setting department targets • 4 person staff department



Western Motorcycles

• Australia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• spare parts and accessories salesman

  • Apr 2008 - Nov 2014

  • Customer service for accessories and spare parts • Stock ordering and daily orders with suppliers • Organizing stock displays • Customer credits and returns • Invoice receiving instore • Training junior staff • spare parts interpreter • Customer service for accessories and spare parts • Stock ordering and daily orders with suppliers • Organizing stock displays • Customer credits and returns • Invoice receiving instore • Training junior staff • spare parts interpreter