Brenna Anderson

Placement Student at North York Harvest Food Bank
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Contact Information
Location
Toronto, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency

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Credentials

  • Understanding & Managing Aggressive Behaviour (UMAB)
    Hy'N'hancement Consulting Inc
    Dec, 2020
    - Sep, 2024

Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Placement Student
      • Jan 2021 - Present

      • Conduct day to day operations, sorting and organizing food, preparing fresh food orders, appointment check in for clients and food space registration • Participated in community outreach by surveying clients in person and over the phone to understand how their needs have changed due to COVID-19 • Proficiency using Link2Feed for registering clients and creating detailed program reports • Conduct day to day operations, sorting and organizing food, preparing fresh food orders, appointment check in for clients and food space registration • Participated in community outreach by surveying clients in person and over the phone to understand how their needs have changed due to COVID-19 • Proficiency using Link2Feed for registering clients and creating detailed program reports

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Good Food Campus Coordinator - George Brown College
      • Oct 2020 - Feb 2021

      • Conducted research about the George Brown campus food system and reached out to key stakeholders to better understand campus food policy & goals • Collaborated on a survey aimed at identifying the impact of COVID-19 on student's food security • Circulated the COVID-19 survey to students through social media and emails to campus coordinators & faculty, receiving over 150 responses • Facilitated a virtual town hall with over 20 students to share their personal experiences with food on campus, in order to further pinpoint issues that we could prioritize for the Good Food Campus program Show less

    • Canada
    • Restaurants
    • 300 - 400 Employee
    • Server / Shift Leader
      • Feb 2019 - Mar 2020

      • Promoted Best Options enhance guest experience and increase overall sales • Completed opening and closing duties for the restaurant, maintaining a clean and sanitary environment • Supervised other team members during shifts • Knowledge of Squirrel POS system • Promoted Best Options enhance guest experience and increase overall sales • Completed opening and closing duties for the restaurant, maintaining a clean and sanitary environment • Supervised other team members during shifts • Knowledge of Squirrel POS system

    • Relief Counsellor
      • Oct 2018 - Jan 2019

      • Performed crisis intervention, one on one and group counselling • Assisted clients to understand and complete forms, documents, applications, etc required to fulfill their transitions • Identified and discussed the resources required to achieve the client's transitional goals • Assisted clients with their personal safety planning • Maintained case files, shift change logs, communication logs, and release of information forms • Performed crisis intervention, one on one and group counselling • Assisted clients to understand and complete forms, documents, applications, etc required to fulfill their transitions • Identified and discussed the resources required to achieve the client's transitional goals • Assisted clients with their personal safety planning • Maintained case files, shift change logs, communication logs, and release of information forms

    • Canada
    • International Trade and Development
    • 200 - 300 Employee
    • Gender Advisor
      • Sep 2017 - Apr 2018

      • Facilitated public discussions about the barriers and opportunities for women working in tourism • Organized 5 human resource training programs for local hoteliers • Developed strong partnerships with 2 local Chamber of Commerce • Completion of 3 radio programs that were aimed at developing strategies to improve the visibility of women in the tourism sector • Facilitated public discussions about the barriers and opportunities for women working in tourism • Organized 5 human resource training programs for local hoteliers • Developed strong partnerships with 2 local Chamber of Commerce • Completion of 3 radio programs that were aimed at developing strategies to improve the visibility of women in the tourism sector

    • Community Outreach Coordinator
      • May 2016 - Aug 2016

      • Promoted tourism to the regions UNESCO Biosphere Reserve through information booth location and through social media – reaching out to both tourists and community members • Organized multiple community events showcasing local food and promoting environmentally friendly practices • Worked closely with those creating the GIS mapping for the region’s travel guide • Performed in-depth benefit analysis for each business added to our eco-tourism network • Liaised with local partners to share their stories and events on the FAB website Show less

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Team Member
      • Sep 2012 - Aug 2016

      • Gained communication skills working in a customer service role • Chosen to train new employees in all restaurant responsibilities and expectations • Gained communication skills working in a customer service role • Chosen to train new employees in all restaurant responsibilities and expectations

Education

  • George Brown College
    Ontario College Diploma, Community Worker
    2020 - 2021
  • University of Waterloo
    Honours Bachelors, International Development
    2014 - 2018

Community

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